SUNNY DAVID
Sr. Account Coordinator
Bangalore
Summary
Worked as a Coordinator in Media content quality control field. Expertise in handling quick turnaround projects with proven error free deliveries. A motivated and supportive employee by achieving 99% yield which helped the team getting more projects. Highly effective at learning and dealing with all types of request in an efficient and courteous manner.
Networking experience with security, CCTV systems and others. Creative problem- solver skilled in time management and preparatory work. Ready for a new position in any industry that will enable me to achieve skills.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Process Expert
DELUXE ENTERTAINMENT SERVICES GROUP
01.2014
09.2019
- Key responsibilities-
- Planning, scheduling and assigning work for the employees, updating scheduler with updates on any instructions and changes in SOP on a MS excel sheet and Sharepoint
- Experience in Ingesting files and reports, Mastering QC, Multi-channel audio and various formats of video format QC, multi-language subtitle QC including MacCaptions
- Handled projects for US and UK for BBC, i-TV and Universal Studios
- Providing training and feedback based on error reports to the team members
- Briefing team on new SOP in process and software related updates
- Updating job reports and updating job tracker and sharing them with the clients
- Assisting Leads on scheduling team meetings
- Compliance check QC for contents available in Amazon Prime India
- Hands on experience with Final cut pro in monitoring audio and gamma level, add, edit audio and video and sync video for leading Dreamworks Netflix projects.
Mastek Integrated Systems Pvt. Ltd
01.2020 - 10.2020
- On site Fire alarm system, Access system and CCTV diagnostic, repair and bug fix experience
- Follow up with clients on maintenance schedule timing and suggestion on new upgradation and installation.
Senior Project Coordinator
Visual Data Media Services
01.2021 - Current
- Digital media supply chain services to the entertainment industry with locations in Burbank, London and Bangalore
- Working as a primary point of contact and build long-term relationships with customers, both externally and internally
- (US shift)
- Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Creating, maintaining and communicating to client project timelines and budgets
- Preparing and communicating pricing quotes and estimates with client
- Billing and Revenue Tracking is maintained weekly
- Managing client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations
- Preparing regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management
- Communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions
- Assist as a lead in supporting and resolving internal and external issues and challenges in a timely manner and distributing work across the department
- Communicate regularly with client regarding project performance metrics
- Working simultaneously with Production Teams to meet deadlines, find efficiencies, resolve issues, and determine resource needs to meet/exceed client expectations
- Identify and report any media related issues prior to delivery
Education
PUC - Computer Science and Accounts
II
Bachelor of Commerce - Accounts & Statistics
Indian Academy
Skills
Project planning and executionundefined
Timeline
Senior Project Coordinator
Visual Data Media Services
01.2021 - Current
Mastek Integrated Systems Pvt. Ltd
01.2020 - 10.2020
09.2019
Process Expert
DELUXE ENTERTAINMENT SERVICES GROUP
01.2014
PUC - Computer Science and Accounts
II
Bachelor of Commerce - Accounts & Statistics
Indian Academy
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