Sunny Jaiswal
Jaipur
Summary
Results-driven Project Sales Manager at AH International Pvt. Ltd., managing project sales across India and Nepal for over two years. Expertise in driving revenue growth, operational sales, and strategic planning. Previous experience includes quality analysis at Amazon and event coordination at Rising Events & Promotion Pvt. Ltd. Skilled in client relationship management and cross-functional team leadership, with a commitment to delivering exceptional results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Sales Manager
AH International Pvt. Ltd.
12.2022 - Current
- Successfully completed 6+ projects and handled 4 big operational group hotel orders across India and Nepal.
- Spearheaded project sales efforts, achieving significant revenue growth through targeted strategies.
- Manage operational sales activities, aligning project deliverables with client expectations.
- Lead cross-functional collaboration to ensure the successful completion of projects.
- Design and implement innovative sales strategies, improving deal closure rates.
- Provide training and mentorship to team members, cultivating a high-performing team culture.
- Negotiate client contracts and oversee logistics to align with organizational goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Facilitated business by implementing practical networking techniques.
Quality Analyst Manager
Amazon
07.2020 - 11.2022
- Analyzed quality and performance data to support operational decision-making.
- Developed training materials, SOPs and work instructions to supplement new team member onboarding.
- Administered internal quality audits and assessed results to inform corrective action measures.
- Managed team workload to reach targets for specific tasks.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- Cross trained with Multiple LOB's of Amazon M@, IIDP, and currently handling Brand support (Premium LOB)
- Supervised 13 co-workers and worked with customer service representatives to handle escalated customer issues.
- Used advanced features of Microsoft Office to complete all necessary reports for senior management review..
- Managed team workload to reach production targets.
- Covered shift shortages for daily shrinkage shifts to keep production schedule on time.
- Worked with proprietary software Amazon workspace and increase productivity.
- Participated in departmental meetings to establish short- and long-term strategy.
Event Coordinator
Live Olive Events
03.2018 - 10.2019
- Managed event logistics and operations.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Brainstormed and implemented creative event concepts and themes.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Coordinated florists, photographers and musicians during for events.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Performed event coordination for larger parties and gatherings.
- Coordinated schedules and timelines for events.
- Hired, trained and supervised volunteers and support staff required for events.
Customer Service Executive
Uber
02.2017 - 12.2017
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Front Desk Receptionist
Bansal Associate
11.2014 - 12.2016
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Scheduled and confirmed appointments and meetings for senior management team.
Education
MBA - Marketing Research, Financial Studies
IIIM Jaipur
Jaipur05.2019
BBA - Business Administration And Management
Jaipur National University
Jaipur05.2016
High School Diploma -
S.V Public School
Jaipur03.2013
Skills
- Sales and Business Development
- Project and Operational Sales Management
- Client Relationship Management
- Strategic Planning
- Cross-functional Collaboration
- Leadership and Team Management
- Quality Assurance
- Event Management
- Negotiation and Communication
- Proficiency in Microsoft Office and Amazon Workspace
Affiliations
- International Customer Service Association
Certification
Harvard Management
Languages
English
Intermediate (B1)
hindi
Advanced (C1)
Timeline
Project Sales Manager
AH International Pvt. Ltd.
12.2022 - Current
Quality Analyst Manager
Amazon
07.2020 - 11.2022
Event Coordinator
Live Olive Events
03.2018 - 10.2019
Customer Service Executive
Uber
02.2017 - 12.2017
Front Desk Receptionist
Bansal Associate
11.2014 - 12.2016
MBA - Marketing Research, Financial Studies
IIIM Jaipur
BBA - Business Administration And Management
Jaipur National University
High School Diploma -
S.V Public School
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