SUNNY KUMAR

• Proficient in technical processes and ensure alignment managing Active Directory, DNS, DHCP & Microsoft 365 - Windows servers, Azure Active Directory, DNS, DHCP, Linux OS RHEL/Ubuntu/Debian, VMWare, Hyper-V, Bit locker recovery key, MFA and SAML authentication.
• Configured and managed SSL certificates for secure communication across user operating system ,browsers, key chain and services.
• Spearheaded setup and maintenance of Windows and MSSQL failover clustering, ensuring high availability and reliability of critical applications.
• Implemented VMware Vsphere infrastructure, optimizing virtualization for improved resource utilization and scalability.
• Successfully managed Nutanix nodes, overseeing their performance, upgrades, and troubleshooting as needed.
• Installed and maintained Windows Server OS across enterprise, ensuring secure and efficient operating environment.
• Utilized Office 365 to enhance collaboration and productivity, handling user accounts, permissions, and troubleshooting as necessary.
• Demonstrated expertise in Azure Active Directory and efficiently managed O365 license allocation for optimal resource utilization.
• Applied hardware troubleshooting skills to diagnose and resolve laptop-related issues, ensuring uninterrupted workflow for end-users.
• Executed seamless migrations of data and mailboxes between devices, minimizing downtime and ensuring data integrity, auto email forwarding.
• Played key role in setting up VPN platforms like FortiClient VPN and Cisco VPN and configuring network firewalls like Sophos and Fortinet to establish secure communication channels.
• Hands-on experience in Datacenter architecture, Virtualization, Storage, Network links LAN/WAN, routers, switches, cisco & Ubiquity Access point, & interfaces,Penta testing by Fluke DXS
• Adobe Suite, Site-to-Site VPNs between on-premises locations, Azure AD,Bit Locker Recovery key management, Microsoft Intune device Enrollment.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Configured hardware, devices, and software to set up work stations for employees.
• Okta, single -sign on , MFA, key cloak
• Supporting over ticket using JIRA ticketing tool with minimum SLA.
• Having good experience in managing tools like - IDM, Mantis, Foreman, Firewall.
• Maintained servers and systems to keep networks fully operational during peak periods

• Network Administration: Configuring and managing network devices, including routers, switches, and firewalls. Ensuring network stability, performance, and security.
  
  System Administration: Installing, configuring, and maintaining servers and workstations. Managing user accounts, access control, and system backups.
  
  Software and Hardware Maintenance: Installing, upgrading, and maintaining software applications and hardware components. Troubleshooting and resolving technical issues promptly.
  
  Security Management: Implementing and monitoring security measures to protect against cyber threats, including antivirus software, firewalls, and intrusion detection systems.
  
  Data Backup and Recovery: Regularly backing up critical data and developing disaster recovery plans to ensure data integrity and business continuity.
  
  User Support: Providing technical support to end-users, addressing their IT-related queries, and resolving technical issues in a timely manner.
  
  Patch Management: Applying software updates, patches, and security fixes to ensure systems are up-to-date and protected from vulnerabilities.
  
  Vendor Management: Collaborating with technology vendors and service providers to ensure the availability and reliability of IT services and equipment.
  
  Documentation: Maintaining comprehensive documentation of IT systems, configurations, and procedures for reference and compliance purposes.
  
  Capacity Planning: Monitoring system performance and usage trends to identify and address potential capacity issues proactively.
  
  Compliance and Policies: Ensuring IT systems adhere to industry regulations and company policies regarding data security and privacy.
  
  Training and Knowledge Sharing: Conducting training sessions for employees to enhance their IT skills and promoting knowledge sharing within a team.

• Maintained a thorough understanding of local area and wide area networking and components.
• Technically supported the project planning team for the development and implementation of proposals and solutions to address hardware and software problems and network emergencies.
• Completed efficient and effective troubleshooting of complex multi-vendor network service provider issues.
• Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
• Provided firewall management, network and host-based security and incident response.
• Conducted the IT induction program as well as mentored the 6-7 network engineers for the work as a team.
• Strong understanding of networking concepts and implementation of Linux-based infrastructure solutions.
• Installed, supported, and configured software application on Linux Servers.
• Monitored, evaluated, and resolved hardware and software performance problems.
• Integrated fixed wireless connectivity into facilities lacking access to terrestrial high-speed networks
• Provided complete end-to-end engineering and installation of route-based IP network solutions

• Implementation of IT Setup as per Standard Operating Procedure.Designing & Implementation of Network ( both Structured Cabling and wireless setup), Leased line/ broadband and other IT related matters for Corporate office.
• Handling/Manage the DVR & All Camera's ( Live/Recording/ backup) & Implementation of Site Monitoring through CCTV.
• Configured networks for smooth, reliable operation to meet business processes and objectives
• Backed up company data to distributed storage centers to avoid massive data loss in event of network breach or failure
• Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system

• Installing software and windows operating system Configure Router and switches and CCTV Cameras Monitoring CCTV cameras.
• Troubleshooting Internet Problems Configure & Monitoring Firewall Hardware Related Problems.
• Getting desktop PCs /Laptops assembled and Operating systems & other applications installed.
• Evaluate, monitor and enhance IT infrastructure with emphasis on availability, reliability, scalability, security, data confidentiality and system integrity.
• Responsible for evaluating, defining, gathering, testing and delivering Linux platform solutions
• Research and develop technical solutions to support and optimize client/server/infrastructure technology.

To get specialization in the field of IT with management skills , Time Commitment, Leadership, Problem-solving and strategic thinking.

• Graduated with 66.54 % GPA.
• Continuing education in Electronics & communication.
• Coursework in electronics & networking.
• Professional development completed in 2016

Schooling