Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Sunny Kumar

Shamli
Sunny Kumar

Summary

With 6 years of experience in the supply chain, logistics, and transportation industry, I have developed excellent communication, leadership, and relationship management skills. My expertise lies in managing transport, distribution operations, and ensuring excellent standards of service, efficiency, and performance through outstanding manpower management. I have a proven track record of maintaining smooth supply chain operations, strategically negotiating with vendors, and achieving cost savings. I am skilled in handling end-to-end supply chain management, fleet maintenance, vehicle route planning, and project management. I have successfully managed teams, handled customer escalations, and maintained audit and CRS compliances. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.

Overview

15
years of professional experience
1
Certification

Work History

Delhivery
Shamli

Team Leader
03.2018 - Current

Job overview

  • Managing a team of onroll and offroll staff for DC operation
  • Receiving and forwarding the Fleet from Line haul in the morning
  • Maintaining the operational job of fresh load smoothly and clearing within TAT
  • Clearing all requests for Reverse according to SOP
  • Monitoring Closure and productivity of DC on a regular basis
  • Handling all Customer Escalations on time and closing before EOD
  • Maintaining Audit and CRS compliances
  • If any deviation, reporting to Seniors for failurity
  • Always focusing to achieve the targets given by Seniors
  • Guiding field staffs and encouraging them to earn incentives
  • Always helping the team if any challenge faced during any operation function.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Established clear expectations for employees, providing guidance when needed.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.

city scientific school
Village Bhainswal Shamli

ADMINISTRATIVE HEAD
03.2015 - 02.2018

Job overview

  • Managing school staff
  • Maintaining all financial activity data for releasing salary and all expenses of the school.
  • Coordinated the preparation of reports, presentations, budgets, and other documents related to administrative activities.
  • Maintained accurate records of all financial transactions within the organization's accounting system.
  • Analyzed financial statements to identify areas of cost savings or increased efficiency.

Trackon courier pvt ltd
SHAMLI

FIELD SUPERVISOR
01.2010 - 02.2015

Job overview

  • Handling end to end Supply Chain Management, Fleet Maintenance and Management, Transportation, Pitstop Operations, Vehicle Route Planning, Pilot Management, project Management(asset enumeration),Freight tracking(sim tracking, pilot app) resolve the client problems with the help of BD and complete Logistics activities in PAN India.
  • Identified cost savings opportunities through process optimization initiatives.
  • Developed, implemented, and monitored safety policies and procedures for all field staff.
  • Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
  • Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.

Education

suresh chand gyan vihar university

MBA from Logistics Management
03-2024

CCS University Meerut
VV Collage Shamli

Master of Arts from History And Philosophy of Science And Technology
06-2016

CCS University Meerut
VV Collage Shamli

Master of Arts from Education
06-2014

CCS University Meerut
VV Collage Shamli

Bachelor of Arts from English
06-2011

Uttar Pradesh Higher Education
VV Inter Collage Shamli

Associate of Science from Science Education
03-2007

Uttar Pradesh Higher Education
VV Inter Collage Shamli

High School Diploma
03-2004

Skills

  • Supply Chain Management
  • Logistics Operations
  • Warehouse Operations
  • Outbound Logistics
  • Fleet Management
  • Material Planning
  • Hub Operations
  • Operations Management
  • TAT Management
  • Process Management
  • Customer Service
  • Centre Manager Operations
  • Policy Implementation
  • Strategic Planning
  • Business Administration
  • Performance Management
  • Staff Development
  • Cash Handling
  • Shift Scheduling
  • Team Supervision
  • Mentoring
  • Staff Training
  • SOP Adherence
  • Issue Resolution

Certification

  • Certificate Of Excellence Of Advanced Lean Six Sigma Yellow Belt
  • 3month Diploma In Ms Offices.
  • 1 Year diploma in MS Office.
  • Appreciation certificate provided by Delhivery for beyond call of duty.
  • Appreciation certificate provided by Delhivery for cost saver.

Languages

English
Upper Intermediate
B2

Timeline

Team Leader

Delhivery
03.2018 - Current

ADMINISTRATIVE HEAD

city scientific school
03.2015 - 02.2018

FIELD SUPERVISOR

Trackon courier pvt ltd
01.2010 - 02.2015

suresh chand gyan vihar university

MBA from Logistics Management

CCS University Meerut

Master of Arts from History And Philosophy of Science And Technology

CCS University Meerut

Master of Arts from Education

CCS University Meerut

Bachelor of Arts from English

Uttar Pradesh Higher Education

Associate of Science from Science Education

Uttar Pradesh Higher Education

High School Diploma
Sunny Kumar