SUNNY KUMAR
Najafgarh
Summary
To enhance my working capacity, professional skills and business efficiencies to service my organization in the best possible way with sheer determination and commitment.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
2
2
years of professional experience
Work History
Team Leader
EXCELLENT SERVICES
05.2024 - 10.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Telecaller
MTS BUSINESS SERVICES PRIVATE LIMITED
12.2022 - 04.2024
- Supported marketing campaigns by conducting targeted outreach efforts via phone calls to prospective customers.
- Provided immediate assistance to colleagues when needed, fostering a collaborative work environment within the team.
- Attended networking events, trade shows and conventions to enhance industry knowledge and solicit potential prospects.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Conducted follow-up calls for upselling opportunities, leading to increased revenue generation from existing customers.
Education
10th -
CBSE Board
12TH -
CBSE Board
BA -
Skills
- Hard working
- Learning New Things
- Good Communication Skills
- Teamwork and collaboration
- Quality improvement
- Problem-solving
- Team motivation
Languages
English
Hindi
Disclaimer
I hereby declare that the above statements are true to the best of my knowledge and belief.
Personal Information
- Father Name: Mr Vinod Paswan
- Date of Birth: 08/04/03
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
I like to play kabaddi
I like playing Kabaddi. I have played Kabaddi for 5 years, I have played till the start level and due to ligament injury, I had to stop playing for the last 2 years.
Timeline
Team Leader
EXCELLENT SERVICES
05.2024 - 10.2024
Telecaller
MTS BUSINESS SERVICES PRIVATE LIMITED
12.2022 - 04.2024
12TH -
CBSE Board
BA -
10th -
CBSE Board
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