Sunny Pachnanda
Delivery Lead & Scrum Master
Noida
Summary
An Agile project management, delivery leader and software product development professional with 17 years of experience in product development, end-to-end execution (ideation, designing, developing, deployment/production and maintenance) of various enterprise-level products for Retail, CPG, Mobility(Mobile apps) Internet of Things (IoT), Retail and Healthcare (Nordic region) domain. People(Resource) management with direct reports. Responsible to attract, recruit, induct and retain capable personnel. Adept in imbibing and facilitating Agile, Scrum and Scaled Agile Framework (SAFe) way of working.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Product Owner & Lead
Honeywell
Noida, UP
05.2025 - Current
- Project was into Migration of Acquired companies onto Honeywell Ecommerce portal.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Setting up Hurdles call whenever having any challenges in the delivery of the project.
- Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
- Analyzed customer feedback to identify areas for improvement.
Delivery Lead & Scrum Master
General Motors Co
Noida, UP
06.2024 - 04.2025
- Working for US major Automobiles client developing Cross Platform Mobile app for connected cars using IoT technology
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Enhanced team productivity by providing consistent coaching, feedback, and guidance to delivery staff.
- Improved delivery efficiency by streamlining processes and implementing effective route planning strategies.
- Fostered a collaborative work environment by promoting open communication channels within the delivery team.
Scrum Product Owner
ZOLL Healthcare
Bangalore - Noida
06.2021 - 05.2024
- Managed a 8 member team in developing mobile app which automates writing of Code events in healthcare and Patient care
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Collaborated with development team on services and tasks.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Determined areas for improvement and implemented processes to alleviate problems.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Assessed needs for projects and made proposals to senior executives.
- Evaluated clients' needs and created plan of action to provide solutions.
- Identified business issues through careful collaboration with key stakeholders.
- Identified new revenue ideas and opportunities within existing markets.
Scrum Master & Business Analyst
Siemens Manufacturing
Bangalore, Karnataka
01.2019 - 02.2021
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
Digital Consultant
Central Board of Excise & Customs
Bangalore
08.2016 - 01.2018
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Supported clients with business analysis, documentation, and data modeling.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with teams to define, strategize, and implement Web & User centric applications
Senior Business Analyst
Scientific Games - Bally Technologies
Bangalore
03.2016 - 11.2016
- Collaborated with stakeholders & higher management teams of different product lines to define new mobile applications which can generate more business for the company.
- Used Just-in-Mind UI/UX Tool to create prototypes and demoed to stakeholders.
Senior Business Analyst
Photon Interactive
Bangalore
04.2014 - 03.2016
- Worked in developing mobile apps for around 5-6 different US & UK clients.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Reduced corporate expenses by streamlining incentive and demand processes across regions.
- Collaborated with internal business partners to implement commission arrangements.
- Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
Business Analyst
CGI Pvt. Ltd
Chennai - Bangalore
08.2008 - 03.2014
- Worked for Heathrow & Gatwick Airport in development of Airport application.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Performed gap analysis to identify areas of improvement.
- Collaborated with stakeholders to define project objectives and criteria.
- Generated ad-hoc reports to evaluate specific business requirements.
Education
Masters in Computer Applications -
UPTU Lucknow University
Roorkee 08.2005 - 2008.06
Bachelor's degree in Computer Science -
Gurukul University, Haridwar
Haridwar 06.2002 - 2004.08
12th Std -
St. Gabriel's Academy, Roorkee
Roorkee 04.2001 - 04.2002
10th Std -
St. Gabriels Academy, Roorkee
Roorkee 04.1998 - 06.1999
Skills
Helping Pre sales team on RFPs
Additional Qualifications
- Digital Marketing Specialization
- AI for Everyone certified
- Google Analytics Certified
- ITIL V3 Foundation Certified from AXELOS
- Six Sigma Green Belt training conducted by Wipro
- CCBA Certified training conducted by Logica(CGI)
- Currently Pursuing Product Owner CSPO course & certification
Tools Used
- Intermediate MS Excel
- MS Visio
- Gliffy
- JIRA
- Azure Boards
- Balsamiq
- TFS
Personal Information
- Passport Number: G8349443
- Date of Birth: 12/31/83
- Nationality: Indian
Us B1 Visa
Valid till 2028
Certification
Certified Product Manager (CPM)
Timeline
Product Owner & Lead
Honeywell
05.2025 - Current
Delivery Lead & Scrum Master
General Motors Co
06.2024 - 04.2025
Certified Product Manager (CPM)
11-2023
Scrum Product Owner
ZOLL Healthcare
06.2021 - 05.2024
AI for Everyone
06-2020
Google Analytics
02-2019
Scrum Master & Business Analyst
Siemens Manufacturing
01.2019 - 02.2021
Digital Marketing Specialization
11-2018
Digital Consultant
Central Board of Excise & Customs
08.2016 - 01.2018
Senior Business Analyst
Scientific Games - Bally Technologies
03.2016 - 11.2016
Senior Business Analyst
Photon Interactive
04.2014 - 03.2016
ITIL Foundation
07-2011
Business Analyst
CGI Pvt. Ltd
08.2008 - 03.2014
Masters in Computer Applications -
UPTU Lucknow University
08.2005 - 2008.06
Bachelor's degree in Computer Science -
Gurukul University, Haridwar
06.2002 - 2004.08
12th Std -
St. Gabriel's Academy, Roorkee
04.2001 - 04.2002
10th Std -
St. Gabriels Academy, Roorkee
04.1998 - 06.1999