Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Visa Information
Personal Information
Timeline
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Sunny Sodhi

Dehradun

Summary

Seasoned operations leader with over 20 years of cross-functional experience in business operations, client servicing, vendor management, and team leadership. Proven expertise in streamlining operations, enhancing interdepartmental coordination, and leading international teams. Adept at training, onboarding, and building communication frameworks across geographies. Seeking a challenging role in a dynamic corporate environment to leverage my operational and strategic acumen for organizational growth.

Overview

18
18
years of professional experience

Work History

Director of Operations

Bamko Inc.
08.2007 - 01.2024
  • Company Overview: An ASI Distributor
  • Leading operations for India-based back-office supporting US sales and account teams.
  • Overseeing domestic and international purchase orders and ensuring smooth accounting processes.
  • Deck creation and price quote process for a total of 90 sales rep in the US.
  • Order processing, cutting vendor PO’s, follow up through the production process until final delivery to clients.
  • Managing vendor relations and ensuring consistent quality control across global offices.
  • Spearheading HR, training & onboarding, internal policy development, and communications.
  • Training India & US account managers and suppliers on internal CRM systems and best practices.
  • An ASI Distributor

VP Operations

BMB Softech
04.2006 - 05.2007
  • Company Overview: (UK Mortgage & Wireless Process)
  • Supervised a team handling UK-based mortgage and wireless customer queries.
  • Achieved high customer satisfaction through effective team management and performance monitoring.
  • (UK Mortgage & Wireless Process)

Customer Experience Manager

UK Wireless Process
10.2005 - 04.2006
  • Company Overview: (B2C)
  • Provided direct customer support and consistently met monthly performance targets.
  • Developed strong communication and persuasion skills.
  • (B2C)

Account Manager

M/s R.P. Autostyles
  • Company Overview: (OEM for Honda, Hyundai, M&M, GM)
  • Managed financial records and accounts using Tally software.
  • Assisted in cost control and budgeting of manufacturing accessories and seat covers.
  • (OEM for Honda, Hyundai, M&M, GM)

Education

Master’s in Business Administration -

Graduate - Bachelor in Commerce

Diploma in Manual & Computerized Financial Accounting - Tally 4.5, 5.4, 7.2

Account-Age InfoTech Pvt. Ltd.
Dehradun

Certification in Strategy and Operations -

International Business Management Institute (IBMI)
Berlin, Germany

Skills

  • Operations Strategy & Execution
  • Team Leadership & Training
  • International Vendor Relations
  • CRM & Process Implementation
  • Quality Control & Compliance
  • HR & Administrative Oversight
  • Financial Accounting (Tally 45/54/72)

Languages

  • English
  • Hindi
  • Punjabi

Hobbies and Interests

  • Playing & watching football
  • Cricket
  • Wrestling

Visa Information

Have a US Visa till 2029 with multiple entry, so travel to the US anytime is possible

Personal Information

  • Father's Name: M.S. Sodhi
  • Date of Birth: 09/06/87
  • Marital Status: Married

Timeline

Director of Operations

Bamko Inc.
08.2007 - 01.2024

VP Operations

BMB Softech
04.2006 - 05.2007

Customer Experience Manager

UK Wireless Process
10.2005 - 04.2006

Account Manager

M/s R.P. Autostyles

Master’s in Business Administration -

Graduate - Bachelor in Commerce

Diploma in Manual & Computerized Financial Accounting - Tally 4.5, 5.4, 7.2

Account-Age InfoTech Pvt. Ltd.

Certification in Strategy and Operations -

International Business Management Institute (IBMI)

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Sunny Sodhi