Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Suntam Dey

Suntam Dey

Kanchrapara

Summary

Motivated and people-oriented MBA (HR) candidate with a solid foundation in human resources management, organizational behavior, and talent development. Currently in the final year of studies, seeking internship or full-time opportunities to contribute to HR functions such as recruitment, employee engagement, training, and HR analytics. Known for excellent communication, problem-solving skills, and adaptability in fast-paced environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Support Specialist

Amazon
Kolkata
06.2024 - Current

Dynamic Customer Support Specialist with a proven track record at Amazon.in, excelling in customer service excellence and CRM utilization. Recognized for maintaining high call quality standards while managing a high volume of inquiries. Strong communicator with exceptional time management skills, dedicated to enhancing customer satisfaction and driving sales support.

Education

MBA - Human Resources Management

Regent Education And Research Foundation
Barrackpore, India
07-2025

B. Tech - Civil Engineering

Regent Education And Research Foundation
Barrackpore, India
07-2023

Diploma - Civil Engineering

Regent Education And Research Foundation
Barrackpore, India
10-2020

Skills

  • Project management
  • Team collaboration
  • Customer relationship management (CRM)
  • Customer service
  • Active listening
  • Time management

Certification

HR Internship at RT Network Solutions Pvt. Ltd. for 3 months

Timeline

Customer Support Specialist

Amazon
06.2024 - Current

MBA - Human Resources Management

Regent Education And Research Foundation

B. Tech - Civil Engineering

Regent Education And Research Foundation

Diploma - Civil Engineering

Regent Education And Research Foundation

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Suntam Dey