Suparna Modak

FINANCE:

• Collaborated with global delivery managers to enhance operational efficiency.
• Executed thorough process reviews and analyses for continuous improvement.
• Developed systems and dashboards for users to create streamlined processes.
• Processed high-volume PO and non-PO invoices in SAP Ariba and SAP VIM, ensuring accuracy and compliance.
• Conducted 2-way and 3-way matching of invoices with POs and GRNs; resolved mismatches proactively.
• Utilized ServiceNow Helpdesk and SHAPE tools to manage vendor and internal invoice queries efficiently.
• Maintained vendor master data; performed routine reconciliations to ensure accurate balances.
• Supported month-end closing by preparing AP accruals and generating key financial reports.
• Maintained vendor master data; performed routine reconciliations to ensure accurate balances.
• Supported month-end closing by preparing AP accruals and generating key financial reports.

UTILITY:

• Processed transactions and updated financial records using CRM and accounting systems with precision.
• Interact with onshore SMEs through emails and calls to solve day-to-day queries and to improve and develop, implementing measures to maximize overall performance.
• Protected data using robust backup and security methods while following GDPR regulations, debt management, installment plan setup, debt collections, and meter to cash operation. Resolved different billing and metering-related issues.
• Debt management, installment plan setup, and coordination with the debt collections team.
• Meter-to-Cash operation: Resolved different billing and metering-related issues.