Supreet Singh

Dedicated and experienced Data Loss Prevention Specialist with a strong background in implementing and managing DLP solutions to protect sensitive data.

• Specialize in DLP and (ZPA) as a Resident Engineer for 9 months.
• Have worked and been working on multiple DLP Deployments like Barclays , Dish , Richemont , Qatar Airways, Principal Financial Group , UVMHN, EMC, Aflac
• Experienced with Zscaler DLP Policies (DLP EDM ,MIP, IDM and OCR templates) for PCI, PII,GLBP and HIPAA DLP Engines.
• SaaS security API integration with Google , AWS S3 , SharePoint, OneDrive , Microsoft Teams,AIP/MIP, Salesforce etc.
• Analyzing Shadow IT reports and creating Risk Profiles for sanctioned and unsanctioned applications.
• Hands on experience on Zscaler workflow Automation tool. Have been part of ZWA pilot testing batch , worked with Engineering team to replicate Product based issues and assisted in resolving BUG’s.
• Creating DLP operational model for Large Enterprises which outcomes with Business alignment, DLP operations and Repository management.
• Worked with Enterprise to protect Data Exfiltration on managed and unmanaged devices via Endpoint and Web DLP ,
• Implementing Data Discovery Model for Enterprise DLP deployments.
• Created DLP Documents like DLP Design Document, Baseline DLP Policies , DLP Tasks lists , Training content. Reducing False Positive by tuning DLP Policies, DLP Migration plan for Evaluate all rules.
• Creating Enhancement requests and assisting engineering team with BUG replications for the strategic DLP Deployments.
• Have experience on arranging and leading DLP Workshops and POV’s with Sales and TAG team.
• Have understanding on SAML , SSL , ICAP , API, Malware Detection, IPS
• Have worked on creating SAML based authentication and SCIM provisioning for Okta , Azure.
• Have basic understanding of PCRE Regular Expressions.
• Creating High and Low level DLP tasks list and implementing user rollout plan for Block Policies.
• Creating Web DLP feed formats, alerts and configure using SIEM tools.
• Have In depth product knowledge of Symantec ( Vontu ) for DLP.
• Working in Zscaler PMO team to deliver PS related DLP Design document , health check , Baseline DLP policies.
• Actively monitoring new features being supported by Data protection team like Email DLP , App total, DLP on ZPA Applications, User portal 2.0 ,Manager Attribute ( ZWA ) etc.

• Engage with customers on deployments, to provide detailed guidance regarding deployment steps, best practices, and expected product behavior
• Engage with sales team to ensure hand-over of customer and POV information (proof of value and customer use cases as conducted by Sales Engineers during presales)
• Preparing ZIA and ZPA Design Plan and Health Checks which include configurational and Architectural guidelines for customers.
• Creating Migration plan for multiple vendors like Bluecoat.
• Configuring traffic forwarding from customer Locations via GRE / Ipsec VPN Tunnels
• Configure user authentication via SAML and user Provisioning via SCIM integration for Okta , Azure etc
• Configure Azure, Okta , Google Suite , ADFS as an IDP for Client Authentication.
• Implementing Policies like SSL , Cloud Application, Firewall , Sandbox , File Type.
• Configuring Nanolog streaming services for Multiple SIEM providers.
• Knowledge on ZPA and assisted clients with configuration of application connectors,application segments and access policies.
• Assisting clients with ZIA and ZPA troubleshooting.

Non Technical ( Project Manager )

• Assist with Post design deployment tasks to bring at least 70% of customer traffic on the cloud and ensuring all the purchased features are put to use if customer approves them.
• Making sure that the project is taken ahead in timeline and no delays are seen.
• Preparing timeline to identify key milestones , Project Timelines to be defined for faster deployments.
• Composing High Level Diagram for customers, indicating the complete process of Deployment and its requirements, roles and responsibilities with the achievable timelines.
• Training new hires and enriching their knowledge about Zscaler Architecture and Deployment processes. Also, assisting with on board services.

Worked as a Contractor for Deployment services in Zscaler ( Client Location )

• Focused on the implementation, configuration and support of data network and communication
• Troubleshooting software and hardware Bug or Field notice related issues on cisco platform
• Virtual LANs and related protocols
• Assisted with troubleshooting problems like High CPU, Upgrade Cisco Routers, Switches using TFTP, ROMMON recovery.

• Advisory IOS Selection Assistance
• Interact with Customer technical representatives to ensure that the requirements are understood and the best & cost effective solution is delivered up to the customer satisfaction.
• Providing remote Hardware assistance to various clients.
• Processing RMAs and Field Dispatch.
• Detailed analysis of hardware contract service, SLA & entitlement. Monitoring services availability, service level, coverage with Logistics and Entitlement group.
• Recognized for building strong relationship with customers, vendors and technical staff.

Configuring Routers, switches, range expanders, modem, network adapters, wireless print servers & camera, Gateways & setting up network for Internet connectivity, remotely managing & configuring Routers, network adapters, Gateways. Setting up Wireless network & security setting for wireless.