Supreeth Somasi

Software and Hardware Installation:

• Install, configure, and maintain software applications and operating systems.
• Maintain hardware components, including servers, workstations, and peripherals.

Security Management:

• Implement security protocols and best practices to protect the organization's data and systems.
• Perform routine backups and disaster recovery planning

User Support:

• Provide technical support to end-users, addressing hardware and software problems.
• Assist in setting up and maintaining user accounts and access permissions.

• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
• Implemented and maintained software solutions according to customer requirements.
• Established and maintained relationships with software vendors.
• Studied client requirements, developing and implementing software solutions that fit with expectations.
• Performed tests of functionality, security, and performance of different workstations and devices.
• Developed and designed software for variety of applications.
• Utilized Java, C#, and other programming languages to develop software solutions.