Meeting New People
Supriya Kandwal
Operations Manager, Content
Delhi
Summary
Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Autonomous yet communicative with superior performance in remote environments. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
17
17
years of post-secondary education
2
2
Languages
Work History
Operations Manager, Content
Ojas Softech Private Limited (AstroSage.com)
Noida
12.2020 - Current
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Collaborate with marketing and design teams to plan and develop site content, style and layout
- Repurposed and optimized existing content for use in different mediums.
- Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Reviewed operations reports to understand numbers and trends.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Increased profit by streamlining operations.
- Optimize content considering SEO and Google Analytics
- Introduced new methods, practices and systems to reduce turnaround time.
- Develop editorial calendar, delegate tasks and ensure deadlines are met
- Identified procedure or process changes required to improve performance and productivity.
- Develop new ideas to attract audiences' attention by staying up-to-date with developments
- Manage content distribution to online channels and social media platforms to increase web traffic
- Track important SEO metrics including organic traffic, conversion rates and time spent on page
Accounts & Administration Assistant
Adayptus Consulting Pvt Ltd
Noida
12.2018 - 03.2020
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Reconciled company accounts for credit cards, employee expenses and commissions.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Organized data into multiple spreadsheets to streamline data.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Used accounting software to prepare weekly and monthly financial reports.
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
Account Assistant
Confederation Of Indian Textile Industry
Delhi
05.2016 - 08.2018
- Documented sales, customer interactions and concerns and generated update reports for senior management.
- Used advanced software to prepare documents, reports and presentations.
- Entered customer order details into system, accepted payments and updated accounts.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Received and delivered incoming accounting department mail to appropriate staff members.
- Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
Financial Associate
Biz2Credit
Noida
12.2014 - 03.2016
- Administered account transactions and responded to customer inquiries concerning financial products.
- Developed and maintained database of records to facilitate smooth transactions for financial processes.
- Maintained knowledge of new investment products and assisted in developing sales strategies.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Provided financial reports and interpreted financial information to managerial staff while recommending further courses of action.
- Prepared vouchers, invoices, checks, account statements, reports and other records and reviewed paperwork for accuracy.
Education
Master of Commerce - Financial Accounting, Marketing Management,
Swami Vivekanand Subharti University
Meerut, India 07.2018 - 07.2020
B.Com (P) - Accounting And Finance, Business Administration
University Of Delhi
Delhi, India 07.2007 - 02.2022
Skills
Content Management
Content Analysis
SEO Copywriting
Web Content Writing
Performance Evaluations
Business Development
Strategic planning
Strategic Hiring
Data Analysis
Project Management
Content Curation
Content Marketing
Content Development
Report Generation
Time Management Skills
Operations Management
Video Analytics
Employee Relations and Conflict Resolution
Accomplishments
- Improved Content Quality and increased organic traffic over the published content.
- Enhance SEO rating of the website content.
- Increased company performance in its newly launched product in just 3 months and still growing.
- Supervised 6 subdivided teams i.e. Content, Regional Languages, Video Team, Astrologers, Astrologers Recruitment & AstroSage Live of 31 staff members.
- Resolved product issue through consumer testing.
- Promoted to Operations Manager after 1 year with the company.
Interests
Reading
Writing
Music & Dance
Gaining New Experiences
Travelling
Communicating New People
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager, Content
Ojas Softech Private Limited (AstroSage.com)
12.2020 - Current
Accounts & Administration Assistant
Adayptus Consulting Pvt Ltd
12.2018 - 03.2020
Master of Commerce - Financial Accounting, Marketing Management,
Swami Vivekanand Subharti University
07.2018 - 07.2020
Account Assistant
Confederation Of Indian Textile Industry
05.2016 - 08.2018
Financial Associate
Biz2Credit
12.2014 - 03.2016
B.Com (P) - Accounting And Finance, Business Administration
University Of Delhi
07.2007 - 02.2022