Supriya Kumari
Delhi
Summary
Dedicated and results-driven aviation operations and supply chain professional with over 13 years of experience in airlines and maintenance, repairs, and overhaul (MRO) environments. Expertise includes procurement, logistics, vendor management, and regulatory compliance, with a strong focus on streamlining processes to reduce costs while maintaining strict adherence to aviation safety standards. Successfully onboarded more than 30 airline clients and led cross-functional teams to achieve key performance indicators (KPIs), implementing service improvement strategies that significantly enhance customer satisfaction and retention. Recognized as a strong relationship builder with suppliers, regulatory bodies, and stakeholders, effectively driving business expansion and operational excellence.
Overview
15
15
years of professional experience
Work History
Manager, Operations & Supply Chain
Ligera Aerospace FZC
04.2021 - 06.2025
- Onboarded 32 airline clients, securing inclusion on multiple authorized supplier lists.
- Led end-to-end procurement operations, ensuring the timely delivery of critical aircraft spares.
- Acted as the primary liaison for customer and supplier-related matters.
- Oversaw complete procurement cycle from requisition to delivery, ensuring strategic sourcing from key vendors like Proponent, Satair, Wencor, Seal Dynamics and around 40 other open market suppliers.
- Managed recovery of outstanding payments and addressed disputes.
Business Development Manager
Silvertech Aerospace Pvt. Ltd
03.2019 - 02.2021
- Promoted aerospace spare parts to airlines, operators, and MROs, achieving inclusion in the supplier lists of 18 customers.
- Converted quotes into confirmed orders, driving sales growth by 48% in the first and 25% in the second year.
- Managed procurement processes to ensure timely order delivery.
- Coordinated customs clearance and freight forwarding to meet delivery schedules.
- Maintained documentation on quality, shipments, invoicing, and customs compliance.
- Delivered cost-effective spare parts by collaborating closely with customers.
Procurement & Logistics Officer
Indamer Aviation Pvt. Ltd
06.2017 - 02.2019
- Led procurement lifecycle from requisition to delivery of aircraft spares, maintaining 93% TAT adherence for Critical & AOG cases and 86% overall query closure within TAT, supporting operational efficiency and aircraft readiness.
- Cleared supplier payments and resolved invoice disputes.
- Submitted cost records for shipments to finance and ensured customs compliance.
- Coordinated with customs house agents for smooth clearance and delivery.
- Tracked repair management, ensured timely return of core units, and claimed warranty repairs.
Stores Officer, Supply Chain
Air Pegasus Pvt. Ltd
06.2015 - 09.2016
- Procured aircraft spares, focusing on cost reduction and lead time optimization.
- Managed inventory process for incoming and outgoing parts with proper compliance tagging.
- Coordinated with freight forwarders for timely delivery.
- Ensured accurate documentation and compliance with regulatory requirements.
Customer Support Administrator
Prime Aerospace Mid East FZE
12.2012 - 04.2015
- Submitted and followed up on sales quotes for airline clients.
- Promoted the company’s distribution lines and coordinated with strategic partners.
- Sourced spare parts from OEMs and other suppliers.
- Negotiated with suppliers, issued purchase orders, and resolved delays.
- Prepared Certificates of Conformance (COC) and shipping documents.
- Maintained communication with suppliers for timely order execution.
Aircraft Technician (Trainee)
Air India Ltd
09.2010 - 03.2011
- Assisted in CHECK 4A & C PHASECHECK for Boeing 747-400, 777-200LR, and 777-300.
Aircraft Technician (Trainee)
Madhya Pradesh Flying Club
02.2010 - 08.2010
- Assisted in the maintenance of Cessna 152 & 172R aircraft.
Education
Bachelor of Science - Aircraft Maintenance Engineering
Singhania University
Jhunjhunu, Rajasthan, India06-2016
Diploma - Aircraft Maintenance Engineering
Institute of Aeronautics & Engineering
Bhopal, Madhya Pradesh, India03-2011
Skills
- Operations Management
- Supply Chain, Procurement & Logistics
- Vendor Management & Negotiation
- Aviation Safety & Regulatory Compliance
- Inventory & Stores Management
- Customs Clearance & Freight Forwarding
- Repair & Warranty Management
- Process Optimization & Cost Control
- Key Accounts Management
- Client Onboarding & Business Expansion
- Team Leadership
Additional Information
Languages: English, Hindi
Timeline
Manager, Operations & Supply Chain
Ligera Aerospace FZC
04.2021 - 06.2025
Business Development Manager
Silvertech Aerospace Pvt. Ltd
03.2019 - 02.2021
Procurement & Logistics Officer
Indamer Aviation Pvt. Ltd
06.2017 - 02.2019
Stores Officer, Supply Chain
Air Pegasus Pvt. Ltd
06.2015 - 09.2016
Customer Support Administrator
Prime Aerospace Mid East FZE
12.2012 - 04.2015
Aircraft Technician (Trainee)
Air India Ltd
09.2010 - 03.2011
Aircraft Technician (Trainee)
Madhya Pradesh Flying Club
02.2010 - 08.2010
Bachelor of Science - Aircraft Maintenance Engineering
Singhania University
Diploma - Aircraft Maintenance Engineering
Institute of Aeronautics & Engineering
Additional Information
Nationality: Indian