Supriya Sahoo
Senior Customer Support Associate
Bengaluru
Summary
Seeking career with an organization of high repute with an aim of growth & mutual benefit
Customer service representative bringing top notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviours, understanding customer desires and providing customized solutions to build loyalty.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Senior Engineer-Cloud & Infra Management
LTI Mindtree
07.2022 - Current
Technical Support Associate
Macropace
08.2020 - 07.2022
IT Operation Associate
Accenture Services Pvt. Ltd.
01.2019 - 04.2020
Technical Support Engineer
HP Inc. Pvt. Ltd.
03.2017 - 01.2019
Education
Bachelor of Technology - Computer Science and Engineering
Silicon Institute of Technology
Skills
ITIL Framework
Companies Worked
- LTI Mindtree, 07/22, Present, Senior Engineer-Cloud & Infra Management
- Macropace, 08/20, 07/22, Technical Support Associate
- Accenture Services Pvt. Ltd., 01/19, 04/20, IT Operation Associate
- HP Inc. Pvt. Ltd., 03/17, 01/19, Technical Support Engineer
Career Conspectus - Summary
Customer service representative bringing top notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviours, understanding customer desires and providing customized solutions to build loyalty.
Certification
Microsoft Azure For Excellent Client Support Delivered
Timeline
Microsoft Azure For Excellent Client Support Delivered
08-2023
Senior Engineer-Cloud & Infra Management
LTI Mindtree
07.2022 - Current
Technical Support Associate
Macropace
08.2020 - 07.2022
IT Operation Associate
Accenture Services Pvt. Ltd.
01.2019 - 04.2020
Technical Support Engineer
HP Inc. Pvt. Ltd.
03.2017 - 01.2019
Bachelor of Technology - Computer Science and Engineering
Silicon Institute of Technology
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