Supriya Sharma

• Company Overview: A global leader in consulting, technology services, and digital transformation, employing over 360,000 professionals in more than 50 countries

Key Responsibilities:

• Designed, developed, and customized Salesforce applications using Apex, Visualforce, and Lightning Components (LWC).
• Implemented Salesforce automation solutions, optimizing lead management and sales processes.
• Developed and optimized triggers, workflows, validation rules, and process automation.
• Managed Salesforce security, including profiles, roles, sharing rules, and field-level security.
• Created detailed technical documentation and provided user training for Salesforce solutions.

Key Achievements:

• Developed a custom Lightning Component that improved sales team productivity by 30%.
• Automated data migration using batch Apex, reducing manual effort by 40%.
• Improved Salesforce performance by optimizing SOQL queries and governor limits.
• Led the successful Salesforce Service Cloud implementation, enhancing customer service response times.
• Recognized for resolving complex Salesforce issues and providing innovative solutions.

Technical Skills:

• Salesforce Technologies: Apex, Visualforce, Lightning Web Components (LWC), SOQL, SOSL
• Tools & Platforms: Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud
• DevOps & CI/CD: Git, Copado, Jenkins
• Methodologies: Agile, Scrum