Supriya Lakra

I was accountable for executing marketing and recruitment strategies to meet enrollment goals for Top 100 Agriculture university in world (QS university world rankings). Represented university at scheduled conferences, education fairs and other recruitment related events. Successfully identify market segments and managed entire recruitment cycle from lead generation to conversion to consistently meet and exceed sales goals, contributing to company growth of 525% during work tenure.

• Student recruitment- Provide high quality advise to prospective students on University’s programs at all levels and NZ visa policy and procedures.
• Market analysis and research- Identify new market segments, evaluate competitor’s activities and contribution to university’s overall international marketing strategies.
• Marketing and Promotion- Represented university at key forums and conferences for active interaction and brand awareness.
• Support of Education Agents- Maintained positive and productive relations with existing agents and trained new agents by addressing their queries in timely and comprehensive manner.
• Relationship and Business development- Develop and maintain positive and effective relationships with internal University staff and Stakeholders.
• Budget Expenditure- Ensure that expenditure follows university protocols.

• Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Managed development and implementation of all goals, objectives, policies, and procedures. Attention to details has helped to recover EUR80000 by adhering to company deadline policy.
• Exceeded sales goals by an average of 25%to 75-80% of customers bought more accessories during sales transactions.

• Conferred with customers about concerns with products or services to resolve problems and drive sales.
• Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
• Entered customer interaction details to track requests, document problems and record solutions offered.
• Helped average of 50 customers every day by approaching conversations with positive attitude and focus on customer satisfaction.

• Managed over 50 customers per day, increased sales by 10%.
• Operated and closed out drawers with high accuracy to maintain balanced registers.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Educated customers about store procedures, merchandise and promotions.
• Checked prices for customers and processed items sold by scanning barcodes.
• Increased sales by offering advice on purchases and promoting additional products.
• Mentored new team members on POS system operation, customer service strategies and sales goals.