Supriyo Bardhan
Hyderabad
Summary
Dynamic leader with a proven track record of steering teams toward success, managing complex projects, and driving the achievement of strategic objectives. Expertise in crafting streamlined processes that uphold high standards while aligning team efforts with organizational goals. Recognized for a collaborative approach that fosters teamwork and innovation, along with an unwavering commitment to excellence. Passionate about empowering teams to reach their full potential and deliver outstanding results.
Overview
14
14
years of professional experience
Work History
Assistant Manager- Master Data
Carrier Technologies India Limited
12.2021 - 11.2025
- Tackling data quality issues such as duplication, inconsistencies, and incomplete records by implementing validation, cleansing, and enrichment workflows.
- Managing cross-functional collaboration with IT, business users, and data governance councils to streamline workflows, prioritize data changes, and maintain audit trails.
- Driving organizational change and adoption through continuous communication, training, and embedding MDM goals into performance metrics.
- Structured approach, combining hands-on training, clear documentation like SOP, DTP's. Regular workshops and tutorials are offered to familiarize team members with core master data concepts, process flows, and tools, while ongoing guidance and feedback.
- Address business-related issues that might be escalated by either internal or external stakeholders.
- Understanding SOX controls, internal & external audit requirements.
- Monitoring day-to-day management of 25+team members including coaching and providing ongoing performance feedback, learning and capability.
- Helped to research, vet and onboard new vendors, set up contracts and establish connections.
- Strong leadership skills to act independent decision-making, and ability to translate complex strategies into actionable plans.
- Completed multiple cross entity & business transitions including performance management, KPI reporting, personnel management (hiring, development).
- Managed Divestiture & transitioned projects across multiple stakeholders and geographies with sense of collaboration and partnership.
- Set up and controlled user access levels across databases to protect important data.
- Migration activities including mapping legacy systems to new ERP data structures, establishing cleansing and validation routines, and running pre-migration tests to identify inconsistencies or gaps before the cutover.
Senior Analyst
Accenture
04.2015 - 10.2021
- Managing team with accounting responsibilities from Procuring to processing of invoices for payments.
- Responding to Vendor queries on pricing, supply, and terms prior to payment.
- Resolving all types of billing, renewal disputes, escalations, inquiries for global customers within defined SLA through calls or emails.
- Working closely with AP, AR, GL, FA, Tax, order management Teams on various SaaS Order Management and Billing systems.
- Bangalore
Senior Process Associate
Infosys BPO Ltd.
06.2011 - 12.2014
- Resolving queries related to invoice billing and disputes.
- Escalation management and Client facing related to invoice and billing disputes.
- Maintaining customer standards and KPI's.
- Bangalore
Education
Graduation - Economics
Lumding College
Lumding, Assam01.2006
Skills
Operations monitoring
Experience in SAP ARIBA, Salesforce, S4hana
Experience with SAP ECC6 Master Data Governance
Client and team management
Vendor management and customer centric approach
Master data management
Stakeholder communication
Process improvement strategies
Project management
Data governance
Quality assurance
Performance management
Vendor management
Knowledge sharing
Languages
English
Hindi
Bengali
Assamese
Personal Information
Father's Name: Late Chandan Bardhan
Interests
- Music
- Gardening
Timeline
Assistant Manager- Master Data
Carrier Technologies India Limited
12.2021 - 11.2025
Senior Analyst
Accenture
04.2015 - 10.2021
Senior Process Associate
Infosys BPO Ltd.
06.2011 - 12.2014
Graduation - Economics
Lumding College