Suraj Agarwal

Motivated professional who thrives in dynamic and fast-paced environments. Committed to contributing effectively to projects while continuously learning and improving skills. Focused on personal and professional growth by seeking opportunities that offer meaningful challenges. Passionate about teamwork and creativity to deliver practical and impactful results.

• Leading operational shifts as Shift In-Charge/Duty Manager, including managing I-ROPs (Irregular Operations), ensuring timely and effective coordination during disruptions.
• Creating detailed project reports and dashboards using Excel, Word, and PowerPoint, with regular updates to senior management
• Handling station-level coordination during flight delays, managing missed passenger connections and maintaining high levels of customer service.
• Performing delay attribution analysis, leading investigations and finalizing accurate reporting to improve operational performance.
• Temporary transfer at Indigo Support Center (ISC) in Ramp planning team for implementation, ensuring strategic deployment and optimization of ground resources. Setup of SCC (Station Coordination Cell) in Tier 1 and Tier 2 station.
• Traveled to various airports for trial and process implementation, supporting rollout and standardization of operational procedures.
• Visited stations such as SHL and AJL on deputation, serving as Airport Manager to oversee operations and ensure smooth station management.
• Visited to HAN (Hanoi) and CAN (Guangzhou) for international station setup, supporting ramp operations, Load and trim support, process implementation.
• Prepared and managed monthly staff rosters, overseeing the On-the-Job Training for newly recruited personnel to ensure seamless integration and operational readiness.
• Worked as Ramp Safety and Grooming & Poise (I-Coach)

• Load and Trim qualified (A-320, A-321 and ATR 72-600)

• Represented school in the Bengal Hockey League (3rd Division) as a key player.
• Served as Sports Captain in various interschool tournaments, leading hockey, football, cricket, and basketball teams.
• Appointed House Captain in final year, demonstrating leadership and team management.

Passionate about music, family-oriented travel experiences, and participation in outdoor sports to maintain a healthy and active lifestyle.

• Date of Birth: November 19, 1989
• Father’s Name: Sankar Agarwal
• Mother’s Name: Maya Agarwal
• Gender: Male
• Marital Status: Married
• Nationality: Indian
• Permanent Address: Balindi, Dist. Nadia, West Bengal, Pin-741246

I hereby solemnly declare that all the statements made above are true & correct to the best of my knowledge & belief.

Place: Kolkata                                                                    Suraj Agarwal