Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Suraj Ahlawat

Senior Process Trainer
New Delhi

Summary

Dynamic Senior Process Trainer at Trueblue India LLP with expertise in training design and coaching. Successfully enhanced employee performance through targeted training programs, utilizing advanced tools like Power BI and Tableau. Proven ability to foster collaboration and develop tailored training content, driving compliance and operational excellence.

Overview

3
3
years of professional experience

Work History

Senior Process Trainer

Trueblue India LLP
01.2024 - 05.2025


  • Conducted regular audits of internal processes to ensure compliance with established standards and policies.
  • Managed the design and delivery of specialized training programs for specific roles or departments, catering to unique needs and requirements.
  • Analyzed data from employee evaluations to identify trends in performance improvement following participation in targeted training programs.
  • Used to train the new hires on basic CRM tools such as Salesforce, PRISM, Jobstack.
  • Passing on the feedback to the floor managers about the score of the employees in the training program.
  • Creating bi-weekly reports by using Power BI, Tableau, Adv excel and Cognos.

Management Trainee

WEN Energy System Pvt Ltd
10.2022 - 12.2023
  • Collaborated with subject matter experts to create accurate training content.
  • Facilitated team-building exercises to foster collaboration between department members.
  • Providing training to the new hires on the CRM tools, such as Gorgias, Salesforce, and order management tools like Odoo.
  • Creating training schedules and programs by checking on availability with the floor manager and other departments.

Education

BBA -

Jamia Millia Islamia
New Delhi, India
04.2001 -

Skills

    Training design

    Product use

    Process documentation

    Coaching and development

    Online training experience

Software

Power BI

Tableau

Cognos

Timeline

Senior Process Trainer

Trueblue India LLP
01.2024 - 05.2025

Management Trainee

WEN Energy System Pvt Ltd
10.2022 - 12.2023

BBA -

Jamia Millia Islamia
04.2001 -
Suraj AhlawatSenior Process Trainer