Suraj Dayal Subudhi
BBSR
Summary
Accomplished professional with expertise in quality assurance and collaborative teamwork, honed at Tata Power Central Odisha Distribution Ltd. Proven track record in enhancing productivity and safety through effective equipment handling and proactive problem-solving. Adept at fostering client relationships and delivering solutions, leveraging strong analytical skills and dynamic learning to achieve successful outcomes.
Overview
7
7
years of professional experience
Work History
HELPER (DC squad)
TPCODL
Bhubaneswar
07.2023 - 07.2025
- Followed supervisor instructions to complete tasks on time.
- Performed manual labor and random jobs to help teams accomplish goals.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Used equipment properly to avoid workplace hazards or injuries.
Bank Recovery Agent
IDFC Bank
Bhubaneswar
04.2022 - 11.2022
- Assessed debtor financial situations carefully before proposing realistic repayment options that were mutually beneficial for both parties involved.
- Collaborated closely with legal departments to initiate litigation processes when necessary, ensuring adherence to regulations and protocols.
- Handled complex cases with professionalism, leveraging strong analytical skills to devise successful strategies for recovering delinquent accounts.
- Established rapport with debtors using active listening skills, fostering trust that facilitated cooperative resolutions in difficult situations.
Customer Service Associate (CSA)
VIVISH TECHNOLOGIES PVT. LTD. (MYGATE)
Bhubaneswar
04.2020 - 05.2021
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
CNC Machine Operator
SRI RAM POLYPET PRIVATE LTD
Khordha
07.2018 - 01.2019
- Properly loaded and unloaded materials in and out of machines.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Improved workplace safety, conducting regular inspections and promptly addressing any hazards or mechanical issues.
- Inspected finished parts by checking for defects to meet quality standards.
Education
Bachelor in Technology, (BPUT) - Mechanical Engineering
Oxford College Of Technology And Management
Bhubaneswar, Odisha, India04-2025
DIPLOMA (SCTE & VT) - Mechanical Engineering
Nalanda Institute Of Technology, Chandaka
Bhubaneswar, Odisha, India04-2018
10th - CBSE
Guidancenglish Medium School, Dumuduma
Bhubaneswar, Odisha, India04-2012
Post Gradute Diploma in Computer Application With TALLY -
Computer Application Centre, CRPF Square
Bhubaneswar, Odisha, India02-2018
Skills
Collaborative teamwork
Strong focus on accuracy
Dynamic learning approach
Proficient in materials handling
Quality assurance practices
Technical setup and calibration
Equipment preventive maintenance
Product assembly expertise
Diagnostic testing skills
Languages
- English
- Hindi
- Odia
Personal Information
- Date of Birth: 03/10/96
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hinduism
Hobbies and Interests
- Travelling- Passionate about exploring new cultures and environments, which has strengthened my adaptability, observational skills, and ability to connect with diverse individuals.
- Listening Music- Enjoy a wide range of genres that inspire creativity and relaxation. Music also enhances my focus and emotional balance during high-pressure tasks.
- Reading Books- Regular reader of both fiction and non-fiction, with a focus on personal development, technology, and leadership. Helps me stay curious, informed, and articulate.
Timeline
HELPER (DC squad)
TPCODL
07.2023 - 07.2025
Bank Recovery Agent
IDFC Bank
04.2022 - 11.2022
Customer Service Associate (CSA)
VIVISH TECHNOLOGIES PVT. LTD. (MYGATE)
04.2020 - 05.2021
CNC Machine Operator
SRI RAM POLYPET PRIVATE LTD
07.2018 - 01.2019
Bachelor in Technology, (BPUT) - Mechanical Engineering
Oxford College Of Technology And Management
DIPLOMA (SCTE & VT) - Mechanical Engineering
Nalanda Institute Of Technology, Chandaka
10th - CBSE
Guidancenglish Medium School, Dumuduma
Post Gradute Diploma in Computer Application With TALLY -
Computer Application Centre, CRPF Square
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