SURAJ MISHRA
SANGLI
Summary
Detail-oriented customer service professional skilled in multitasking and effective time management. Committed to ensuring every customer interaction is positive and memorable, leading to increased customer satisfaction and loyalty.
relationships.
Proactive and adaptable professional with a strong work ethic and effective communication skills. Demonstrates a quick learning ability, making significant contributions to team dynamics and organizational objectives. Committed to leveraging core competencies to drive success within a fast-paced environment.
Detail-oriented professional with strong time management and organizational skills, committed to enhancing operational efficiency in diverse environments. Proven ability to prioritize tasks effectively while maintaining high-quality standards. Seeking entry-level opportunities to leverage these competencies for the benefit of organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Equity Analyst
RAJ FINANCIAL SERVICES
SANGLI
07.2014 - Current
- Improved morale and management communication by creating employee recognition and rewards practices.
- Planned delivery routing, team workflows, and promotional initiatives.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Addressed customer concerns with suitable solutions.
- Delegated work to staff, setting priorities and goals.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Created detailed reports on the performance of individual departments within operations.
- Measured and reviewed performance via KPIs and metrics.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Education
PGD - Banking And Finance
SYMBIOSIS DISTANCE LEARING SCHOOL PUNE
PUNE06-2017
Bachelor of Engineering - Mechanical Engineering
MARATHA MANDAL COLLEGE OF ENGINEERING
BELGAUM03-2014
Skills
- Problem resolution
- Data analysis
- Business strategy
- Customer relationship management
- Team leadership
- Process improvement
- Strategic planning
- Operational efficiency
- Conflict resolution
- Decision making
- Motivational techniques
- Employee development
Accomplishments
- HIGHEST REVENUE EARNING REWARD
- BEST PERFORMANCE IN 2023-24FY
- TOP PERFORMANCE IN WESTERN MAHARSHTRA
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Elementary (A2)
A2
Marathi
Upper Intermediate (B2)
B2
Certification
- EQUITY RESEARCH ANALYST
- CAD CAM
Timeline
Equity Analyst
RAJ FINANCIAL SERVICES
07.2014 - Current
PGD - Banking And Finance
SYMBIOSIS DISTANCE LEARING SCHOOL PUNE
Bachelor of Engineering - Mechanical Engineering
MARATHA MANDAL COLLEGE OF ENGINEERING
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