Suraj Nayak
SAP Basis Consultant
Jajpur,OR
Summary
Proficient IT professional experienced with SAP administration, configuration, and management. Solid understanding of business requirements and SLA. Good communication and organizational skills.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
SAP Basis Consultant
TCS
11.2022 - Current
- Managed system performance and user profiles.
- Installed kernel upgrades per technical documentation guidelines, adhering to SAP's best practices.
- Recommended hardware sizing, installation, and configuration plans.
- Troubleshot complex technical issues, providing expert guidance and timely resolutions for clients.
- Performed root cause analysis on technical issues and developed effective resolutions.
- Mentored junior SAP Basis administrators, fostering a culture of continuous learning and professional development within the team.
- Streamlined support ticket resolution process by prioritizing urgent requests and allocating appropriate resources as needed.
- Managed SAP system upgrades, ensuring seamless transitions with minimal disruption to business operations.
- Participated in designing, scaling and implementing databases created to customer specifications.
- Actively participated in cross-functional meetings aimed at aligning IT goals with broader organizational objectives for seamless collaboration between departments.
- Documented best practices within the organization regarding SAP Basis administration, fostering consistency across all team members involved in similar tasks.
- Implemented NetWeaver and J2EE platform.
- Configured and customized SAP modules to align with client business processes.
Sap basis consultant
IBM
04.2019 - 10.2022
- Performed SAP Alert Monitoring and Health Check
- Successfully upgraded SAP Kernel for System running on Aix, Linux, and Windows server
- Successfully upgraded Oracle client for both ABAP and Java System running on Aix, Linux, and Windows server
- Successfully upgraded SAP Kernel in webdispacther
- Successfully upgraded SAP Host agent for ABAP and Java System and JVM of Diagnostic agent
- Planed and Performed Support pack upgrades, SPAM, ST-PI, ST-A/PI upgrades
- Severed as point of contact to client for Analysis and Implementation of SAP NOTE
- Analyzing early watch alert reports and Tracking of SAP recommendation on EWA Reports
- Opening, Closing of SAP client and Tracking its Record in excel
- Working with SAP Support portal such as Creation of SAP Incidents, Opening of Remote connection, Saving OSS users, Tracking of INC's, Creation of S-user id
- Creation of developer key and Object key
- Performed Certificate installations
- Transports Management and configuration
- Experience in handling Service request/Work Order/Incident in SNOW and ISM tool
- Steered the collaboration with client, different teams to effectively analyze severity Incidents and Documentation of Incidents for Root cause analysis report
- Worked in Transport express Tool, Maximo (ISM Ticketing tool), Remedy Tool, Diagnostic Agent and Host agent, SP MMC Monitoring
- Performed Housekeeping,System Monitoring Reports, Printer management, Response time reports
- Scheduling Background job through Control-M tool.
SAP Help Desk Consultant
TTEC
12.2018 - 03.2019
Education
B. Tech (IT) -
CET (OUTR)
Bhubaneswar08.2018
12th Science -
Sri Chaitanya Techno School
Visakhapatnam, India05.2014
10th -
Sainik School
Bhubaneswar04.2012
Skills
SAP Kernel Upgrades
SAP Patch Management
Reporting skills
SAP System Administration
SAP Client Administration
SAP HANA Administration
Languages
English
Bilingual or Proficient (C2)
Odia
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Software
Transport Tool
Rev-Trac
Control-M
CPS
Bision
Vertex
Service Now
SAP support portal
Certification
Microsoft Certified: Azure Fundamentals
Timeline
SAP Basis Consultant
TCS
11.2022 - Current
Microsoft Certified: Azure Fundamentals
04-2021
Sap basis consultant
IBM
04.2019 - 10.2022
SAP Help Desk Consultant
TTEC
12.2018 - 03.2019
NCC A
04-2012
B. Tech (IT) -
CET (OUTR)
12th Science -
Sri Chaitanya Techno School
10th -
Sainik School
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