SURAJ OSWAL

• Achieved record sales targets through effective team leadership and motivation.
• Enhanced sales pipeline efficiency, resulting in improved deal closure rates.
• Established and nurtured client relationships, leading to increased repeat business.
• Informed strategic decisions through comprehensive tracking and reporting of key metrics.
• Identified market trends to drive strategic improvements in sales performance.
• Increased store performance through the successful implementation of sales incentives.
• Resolved high-profile customer issues effectively, boosting customer retention.
• Organised community events that significantly increased sales volume and brand visibility.
• Maintained financial controls, planned business operations, and controlled expenses while identifying and pursuing opportunities to grow the business and boost profits.

• Developed strong relationships with key corporate accounts through regular communication and personalised service.
• Managed the sales pipeline for corporate clients, resulting in a more efficient sales process and better tracking of potential leads.
• Managed end-to-end B2B sales operations for corporate and high-net-worth clients.
• Handled corporate fleet sales and managed bulk order processing.
• Maintained strong customer retention through post-sales relationship management and after-sales support.
• Managed key accounts while ensuring high levels of customer satisfaction and repeat business.
• Conducted territory mapping and strategic planning to maximise business opportunities.
• Set and achieved company-defined sales goals.

• Achieved significant sales growth through effective relationship building with new customers.
• Closed numerous high-value deals by employing strategic negotiation techniques.
• Generated consistent follow-up on warm internet leads, leading to increased vehicle sales.
• Managed customer relationships through consultative sales techniques to attain individual sales goals.
• Built exceptional customer satisfaction by delivering friendly service.
• Cold called customers to build lead database.
• Achieved company targets by implementing successful sales strategies.

• Used consultative sales process to match customers with vehicles suiting their needs.
• Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase.
• Researched new automotive releases to maintain knowledge on new products and trends.
• Dealing with customer enquiries face to face, over the phone or via email.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

• Responsible for assigned sales targets (monthly, quarterly and annually).
• Managing the sales process for new prospects, from initial contact through to closure.
• Dealing with customer enquiries face to face, over the phone or via email.
• Contacting prospective customers and discussing their requirements.
• Proper execution of order and dispatch it on time
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
• Increased sales by 10% by calling 50 calls per day
• Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.

• Achieved optimisation of production layouts and manufacturing processes through effective manpower coordination.
• Delivered successful manufacturing operations for vehicle models including XUV500, Bolero, Xylo, and commercial vehicles.
• Realised timely execution of assigned work, consistently meeting production schedules and company requirements.
• Established clear work responsibilities for workers and supervisors, enhancing training and operational effectiveness.
• Maintained high workplace safety standards and implemented vital employee protective measures.
• Facilitated smooth workflow and operational efficiency through proactive engagement with company officials.
• Strengthened management reporting processes, ensuring compliance with operational guidelines.

Cooper Industries — Satara.

Duration: 15 days.

Industrial training focused on manufacturing processes related to camshafts, engines, automotive components, generator sets, and cylinder engine parts.

Key Learning:

• Understanding of camshaft manufacturing processes.
• Exposure to industrial production operations and automotive component manufacturing.
• Basic knowledge of machining and manufacturing workflow.