Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular Activities
Timeline
Generic

Suraj Powdel

Summary

  • Data-driven problem solver skilled in pattern recognition, insight generation, and cross-functional collaboration across teams
  • Product management professional skilled in design thinking, "Jobs to be Done" methodology, and agile practices, with hands-on experience through curricular projects
  • Experienced professional across manufacturing and supply chain domains, eager to unlearn and drive impactful outcomes

Overview

6
6
years of professional experience

Work History

Senior Manager, Operations

Delhivery
04.2024 - Current
  • Managed a team of 10+ employees across four locations to maintain SLA for each shipment to be delivered within scheduled timeline
  • Acheived 10% reduction in cost per kg through Vehicle capacity and dwell time utilization analysis
  • Delivering root cause presentations to higher management with an audience measure of 10+

Deputy Manager- Product Warranty

Hero MotoCorp
06.2022 - 12.2022
  • Improved process quality impacting warranty rejection reduction in parts per million by 13% over a period of six months
  • Decreased field vehicle complaints by 44% through timed nonconformity closure and connect the customer sessions
  • Drove a culture of quality with top-down approach initiating solutions for problems through management review meetings
  • Reduced warranty cost in >90 days category impacting the organization a saving of Rs 94,916 over a period of six months
  • Drove customer complaint solutions through analysis frameworks, gemba sessions, data storytelling, and action planning

Assistant Manager- Process Quality

AVTEC LTD
07.2018 - 05.2022
  • Reduced rejection in parts per million by 10% through implementation of skill matrix re-evaluation system for shop-floor
  • Built solutions through pareto analysis, presented and implemented the same addressing stakeholder concerns effectively
  • Led the shift from manual to digital method of capturing product details for comprehensive and precise digital integration
  • Requirement gathering, prioritization of requirements based on the feasibility of digitization and implementation of the same
  • Improved employee engagement by 10% year on year through our Quality Month celebration to instill a culture of quality
  • Achieved optimal production capacity through data-driven approach to identify and rectify process bottlenecks in shop-floor
  • Utilized data analysis to pinpoint defect generation stations, setting clear quality benchmarks to ensure consistency
  • Reduced rejection in parts per million by 85% saving Rs 50,000 rework cost for paint peel-off issues in the cylinder block

Education

MBA - Digital Enterprise Management -

Indian Institue Of Management Udaipur
Udaipur, Indian
04-2024

B. Tech - Mechanical Engineering

Sardar Vallabhbhai National Institute Of Technology Surat
Surat, Sardar Vallabhbhai National
10-2018

Skills

  • Completed a rigorous 2-credit course at IIM Udaipur, encompassing 20 sessions (15 hours each), building expertise in all areas of Product management through hands-on Experience
  • Enhanced newcomer onboarding and campus experience through design thinking, utilizing empathy-driven insights, user journey mapping, prototyping, and iterative testing for effective solutions

Accomplishments

Leadership Science Excellence Seal received from IIM Udaipur. Here's a recommendation from my Leadership Science Professor:

Dear Suraj,

I would like to commend you on earning one of the top five grades in the Leadership Science course (NGO 2024). Your work was exemplary in this challenging course and a role model for outstanding achievement among IIMU students. Thank you for your contributions to the class and the IIMU community today and in the future. Congratulations again and please stay in touch.

Sincerely,
Jay

Extracurricular Activities

Experienced in delivering engaging speeches at various social events, including amphitheaters and cafes. I've had the privilege of addressing audiences exceeding 100 attendees, showcasing my ability to captivate and inspire diverse groups. Additionally, I've served as an opening act for renowned artists, further refining my skills in captivating audiences and delivering impactful messages

Timeline

Senior Manager, Operations

Delhivery
04.2024 - Current

Deputy Manager- Product Warranty

Hero MotoCorp
06.2022 - 12.2022

Assistant Manager- Process Quality

AVTEC LTD
07.2018 - 05.2022

MBA - Digital Enterprise Management -

Indian Institue Of Management Udaipur

B. Tech - Mechanical Engineering

Sardar Vallabhbhai National Institute Of Technology Surat

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Suraj Powdel