Suraj Tiwari
Sr. Accts. Executive
Khora Colony, Ghaziabad,Uttar Pradesh
Summary
Experienced CRM bringing 5 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.
Successful at revitalizing customer engagement and achieving dramatic growth with revolutionary strategies. Proficient in product monetization and mobilization approaches to boost long-term growth. Dedicated to meeting and exceeding Real Estate customer needs.
Overview
9
9
years of post-secondary education
8
8
years of professional experience
Work History
Senior Sales Account Executive
Urbainia Spaces Pvt. Ltd.
GREATER NOIDA, UTTARPRADESH
05.2019 - Current
- Built strategic relationships with key account personnel.
- Worked with other departments to deliver solutions according to schedule and per customer requirements.
- Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
- Determined data retention parameters based on organizational requirements.
- Dealing with Booker's regarding booking's and payment.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Used Tally to complete payroll for 30 employees and took detailed records of procedures.
- Managed and responded to all correspondence and inquiries from customers and vendors.
- Input financial data and produced reports using Tally.erp9.
Senior Executive
Supertech Estate Pvt. Ltd.
Noida, Uttar Pradesh
08.2018 - 04.2019
- Supervision to technician, Plumber and guards and manage quarries in project.
- Maintain MIS report of credit and debit collection.
- Credit collection posting in SAP on daily basis and Account reconciliation work.
- Data entry and posting work in Tally and 4QT and Minor accounting and reconciliation work in Tally as contractor wise.
- Used coordination and planning skills to achieve results according to schedule.
- Managed team of 15 employees, overseeing project training, and professional growth of employees.
Executive
Supertech Pvt. Ltd.
Noida, Uttar Pradesh
10.2014 - 08.2018
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Mining of data from SAP Software and MIS Report of Lease/Sale Deed (land & housing).
- Complying of data (Sale of Flats/Land) and Monthly MIS report regarding Lease Deed/Sale deed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Customer support on call and front dealing regarding quarries.
- Legal formality of transfer, adding/removal name in allotment letter.
- Legal formality of Lease Deed/Sale Deed and Calculation of E-stamping & purchase.
- Working on SAP Software (Production & Development).
- Facility Management (Parking, handover formalities,Electricity,Club etc).
- Holding charge & delay Penalty Calculation against of Flats and commercial shops.
Technician
Larsen & Toubro (L&T)
Delhi, Delhi
08.2013 - 09.2014
- Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed, maintained, repaired and tested equipment for electricity generation and utilization.
- Pulled wire through conduits and through holes in walls and floors.
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
Apprentice Electrician
Motherson Sumi Systems
Noida, Uttar Pradesh
03.2013 - 08.2013
- Pulled wire through conduits and through holes in walls and floors.
- Operate CNC machine and work on for wire clamping.
- Assessed electrical systems, equipment and components to identify hazards, defects and needed adjustments or repairs.
Education
High School Diploma -
G.B.S.S. School
New Delhi 04.2009 - 03.2010
Intermediate -
G.B.S.S. School
New Delhi 04.2011 - 03.2012
Bachelor of Arts - Graduation
Delhi University
New Delhi 06.2012 - 03.2016
COE (Electrical) -
H.J. Bhabha ITI
New Delhi 04.2011 - 02.2013
Master of Computer Applications -
IGNOU
Noida, Uttar Pradesh 07.2019 - Current
Skills
Sales processes
Hobbies
Playing game, travelling, listening music & watching movies.
Programming Languages
JavaScript, HTML5, CSS, SQL, MySQL.
Declaration
I hereby declare that above information are correct to them best of my knowledge.
Date . . . . . . . .
Place . . . . . . . .
Timeline
Master of Computer Applications -
IGNOU
07.2019 - Current
Senior Sales Account Executive
Urbainia Spaces Pvt. Ltd.
05.2019 - Current
Senior Executive
Supertech Estate Pvt. Ltd.
08.2018 - 04.2019
Executive
Supertech Pvt. Ltd.
10.2014 - 08.2018
Technician
Larsen & Toubro (L&T)
08.2013 - 09.2014
Apprentice Electrician
Motherson Sumi Systems
03.2013 - 08.2013
Bachelor of Arts - Graduation
Delhi University
06.2012 - 03.2016
Intermediate -
G.B.S.S. School
04.2011 - 03.2012
COE (Electrical) -
H.J. Bhabha ITI
04.2011 - 02.2013
High School Diploma -
G.B.S.S. School
04.2009 - 03.2010
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