SURAJ UPADHYAY
Jodhpur
Summary
Aspiring professional with a focus on driving organizational growth through effective leadership and productivity improvements. Managed teams of up to 400 employees, achieving a 99.96% OTIF for operations. Delivered significant enhancements in workflow efficiency, safety compliance, and team performance. Motivated Assistant Manager with strong leadership and organizational skills. Skilled at team management, ensuring smooth operations, and driving customer satisfaction. Proven ability to streamline processes, boost productivity, and foster positive work environment. Committed to delivering results and enhancing business performance.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Assistant Manager
Zomato Hyperpure Pvt. Ltd. (Blinkit)
Jaipur, India
11.2025 - Current
- Managed a team of 350-400 off-role employees pickers, packers,sorters and dispatchers' staff,ensuring productivity targets and shift efficiency.
- Achieved 99.96% OTIF for Picking, Billing, Sortation’s and Dispatch and maintained this.
- Dropped the trigger rate to 0.70% from 3.5%. • Achieved the highest LPP of 800 LPP.
- Dropped the Transition time of Picker’s from avg 6 min to 3.5 min and reached to 2.9 ever low.
- Minimised the occurrence of bills with zero crates, decreasing from more than 350 to an average of 15.
- Enhanced productivity by identifying problem areas and implementing effective solutions.
- Monitored staff performance, creating targeted improvement plans to boost efficiency.
- Coordinated with departments to streamline workflow processes and ensure compliance with safety regulations.
- Coordinated with senior management to implement strategic plans for revenue growth.
- Facilitated communication between staff and senior management, acting as a point of contact.
- Keeping IRT under 0.3% & raised audit under .3% and maintaining the Active and working of employees.
Site Manager
Hiveloop Technology Private Limited (Udaan)
Jaipur, India
07.2025 - 11.2025
- Led a cross-functional team to enhance site operations, resulting in improved workflow efficiency and reduced downtime.
- Implemented safety protocols and training programs, significantly lowering incident rates and promoting a culture of safety awareness.
- Coordinated site inspections and compliance checks to ensure regulatory adherence and uphold quality standards.
- Streamlined inventory management processes through system upgrades, ensuring accurate stock levels and timely replenishment.
- Developed and monitored performance metrics, leveraging data to inform decision-making and drive continuous improvement initiatives.
- Managed vendor relationships and procurement processes, optimizing costs while ensuring high-quality service delivery.
- Mentored junior staff on best practices in site management, contributing to professional development and team cohesion.
- Maintained accurate records and logs of work performed, materials, and equipment to support operational transparency.
- Resolved employee and customer issues in alignment with company policies, enhancing satisfaction and communication.
- Resolved employee and customer issues in alignment with company policies, enhancing satisfaction and communication.
Warehouse Manager
Shree Vasu Logistics Ltd.
12.2024 - 06.2025
- Supervised loading and unloading of goods, ensuring compliance with safety standards to prevent accidents.
- Streamlined warehouse processes through the introduction of Lean principles, significantly reducing waste and increasing efficiency.
- Facilitated communication between warehouse and office staff to ensure smooth operations and timely dispatch of goods.
- Developed strategies to maintain required stock levels at minimum cost.
- Fostered a culture of continuous improvement, encouraging staff to propose innovative solutions to enhance operational efficiency.
- Coordinated transport personnel deployment to ensure timely resupply of goods.
- Created and managed budgets for improved cost control.
- Oversaw daily operations of the warehouse, ensuring efficient inventory management and timely order fulfillment for customer satisfaction.
- Implemented safety protocols and training programs, significantly reducing workplace accidents and enhancing employee safety awareness.
- Streamlined the receiving process by optimizing layout and workflows, resulting in improved productivity and reduced processing times.
- Managed a team of warehouse staff, providing mentorship and support to enhance skills and foster a collaborative work environment.
Logistic Manager (Outbound Lead)
Shopkirana E-Trading Pvt. Ltd.
01.2022 - 12.2024
- Develops appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost
- Plans, manages, and coordinates all activities related to the sourcing and procurement of necessary transports & suppliers needed to meet the changing levels of product demand
- Works warehouse and logistics departments to determine and set up intercompany transfers
- Works directly with sales department to determine most cost-effective distribution solution for transportation to customers
- Works with freight forwards and transportation companies to set best route and rate (reviews and approves all freight terms and agreements)
- Plan & Execute the end-to-end Operations & Supply Chain strategy for the company across mission-critical functions such as Order Fulfilment, Inventory Management and Warehousing, Inbound and Outbound Logistics and achieving the performance targets for them
- Setting processes to optimize fill-rates and minimize dead-stock
- Regular stock audits across distributed warehouses
- Negotiate and manage relationships with 3rd-party logistics
- Daily vehicle planning and monthly rotation of vehicle as per vehicle movement status for work on cost effective
- Working on ROI (Return of Investment) for Special Conditions sales and total dispatch on every month Budget
SUPPLY CHAIN MANAGER (E-COMMERCE)
ANNKOOT AGRO FOOD PVT. LTD.
02.2019 - 12.2021
- Develops appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost
- Plans, manages, and coordinates all activities related to the sourcing and procurement of necessary materials and supplies needed to meet the changing levels of product demand
- Works with plant, warehouse, and logistics departments to determine and set up intercompany transfers
- Works directly with sales department to determine most cost-effective distribution solution for finished goods transportation to customers
- Works with freight forwards and transportation companies to set best route and rate (reviews and approves all freight terms and agreements)
- Plan & Execute the end-to-end Operations & Supply Chain strategy for the company across mission-critical functions such as Order Fulfilment, Inventory Management and Warehousing, Inbound and Outbound Logistics and achieving the performance targets for them
- Setting processes to optimize fill-rates and minimize dead-stock
- Regular stock audits across distributed warehouses
- Negotiate and manage relationships with 3rd-party logistics
SALES ORDER PROCESSOR (SOP)
ALSEER TRADING AGENCY
09.2015 - 01.2019
- Company Overview: Dubai, UAE
- Maintaining all data entry and clear the data entry issue
- Processing and follow up LPO'S (Local Purchase Order) for Items to stock and display
- Preparing and Processing purchase return (GRV) of the items to supplier
- Preparing and co-ordinating transfer item from level to level up to warehouse
- Reporting to management about aging items, slow moving items and fast moving items (bestselling items) etc
- Preparing the SAP report
- Monitoring and Managing Inventory Cycle for all physical programs and enhance adjustments of Records
- Checking of daily stocks available in the system
- Controlling and clearing all the damage item by the adjustment
- Perform inventory analysis, identify and improve all inventory processes
- Improve efficiency in reporting
- Dubai, UAE
Education
Bachelor in Commerce -
Jai Narain Vyas University
Raj., India01-2012
Master in Commerce -
Jai Narain Vyas University
Raj., India01-2014
Skills
,,,,,,,,
Supply chain strategy development
Warehouse process improvement
Vendor relationship management
Performance metrics development
Compliance and quality assurance
Inventory management
Safety protocol implementation
Cross-functional team leadership
Site operations management
- Leadership skills
Languages
English
Hindi
Nepali
Personal Information
- Date of birth: 09/25/92
- Gender: Male
- Nationality: Indian
- Marital status: Married
- Religion: Hindu
Interests
- Browsing on Internet
- Search on creative ideas and Develop skill via Internet
- Listing Music
Timeline
Assistant Manager
Zomato Hyperpure Pvt. Ltd. (Blinkit)
11.2025 - Current
Site Manager
Hiveloop Technology Private Limited (Udaan)
07.2025 - 11.2025
Warehouse Manager
Shree Vasu Logistics Ltd.
12.2024 - 06.2025
Logistic Manager (Outbound Lead)
Shopkirana E-Trading Pvt. Ltd.
01.2022 - 12.2024
SUPPLY CHAIN MANAGER (E-COMMERCE)
ANNKOOT AGRO FOOD PVT. LTD.
02.2019 - 12.2021
SALES ORDER PROCESSOR (SOP)
ALSEER TRADING AGENCY
09.2015 - 01.2019
Bachelor in Commerce -
Jai Narain Vyas University
Master in Commerce -
Jai Narain Vyas University