Suraj Yadav
Kolkata
Summary
Performance-driven B.Com Graduate with a strong foundation in Order-to-Cash (O2C) and Accounts Receivable (AR). Proven expertise in managing end-to-end billing cycles, minimizing DSO (Days Sales Outstanding), and ensuring 100% accuracy in cash applications. Experienced in handling US National Billing and resolving complex financial discrepancies.
Overview
2
2
years of professional experience
Work History
Process Analyst (O2C & AR)
WM Universal Solutions Pvt. Ltd.
Indore
08.2026 - Current
- Execute the end-to-end O2C cycle, managing high-volume invoicing and ensuring seamless cash application for global clients.
- Monitor Accounts Receivable (AR) aging reports, proactively following up on overdue payments to optimize working capital.
- Handle complex US Billing cycles (Prior, Mid-Month, National), ensuring adherence to international accounting standards and client-specific protocols.
- Reconcile ledger accounts and resolve unapplied cash issues by collaborating with cross-functional finance teams.
- Consistently meet and exceed SLA targets for ticket resolution and billing accuracy.
Associate
Teleperformance India
Kolkata
04.2024 - 08.2026
- Managed professional client interactions, providing data-driven solutions and technical troubleshooting.
- Developed strong conflict resolution skills, essential for handling sensitive collection and billing disputes in finance roles.
- Recognized for maintaining high accuracy in data entry and customer record management.
Education
B.Com (Hons) -
University of Calcutta
Kolkata, West BengalCMA Foundation -
Institute of Cost Accountants of India
Higher Secondary (HS) -
Gorakhpur, U.P.Skills
- O2C & AR Management
- Billing Accuracy
- Dispute Resolution
- Credit Monitoring
- Collections
- Financial Reporting
- Account Reconciliation
- Aging Analysis
- Period-End Closing Support
- Specialized Operations
- US Billing
- Cash Application
- SLA Adherence
- Technical Suite
- Tally ERP 9
- Advanced MS Excel
- VLOOKUP
- Pivot Tables
- MS Word
- Professional Attributes
- Global Business Acumen
- Analytical Problem Solving
- Client Relationship Management
Timeline
Process Analyst (O2C & AR)
WM Universal Solutions Pvt. Ltd.
08.2026 - Current
Associate
Teleperformance India
04.2024 - 08.2026
B.Com (Hons) -
University of Calcutta
CMA Foundation -
Institute of Cost Accountants of India