Surajit Datta
Vadodara,GJ
Summary
Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.
Overview
32
32
years of professional experience
Work History
Founder and Director
Augmatic Technologies Pvt Ltd
07.2019 - Current
- Established strategic vision and direction for technology innovations.
- Led cross-functional teams to drive product development and deployment.
- Cultivated partnerships with industry leaders to expand market reach.
- Implemented data-driven decision-making frameworks to optimize performance.
- Evaluated emerging technologies to inform company strategy and investment decisions.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Created and monitored promotional approaches to increase sales and profit levels.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Streamlined operations, implementing efficient workflow processes that cut down on project completion times.
Director Enterprise IoT
Inferrix Limited UK
10.2016 - 05.2019
- Building the Partner Eco System in the UAE & ME region
- Business Development with established System Integrators in the region
- Design Sales strategies and pricing models, Capex / Opex / SaaS etc.
- Design smart IoT solutions and Techno-commercial proposals for partner echo system
- Manage BIDs with SI partners on Inferrix Products and solutions
- Conduct Product Trainings for SI Partners
- Showcasing 'Use Case', deliver ‘Proof of Concepts’ to customers, partners based on opportunities
- Business Operations, Pre-sales and solution designs for Enterprises with special focus area of IoT & M2M Infrastructure management projects.
- Played key role as part of the Founding team on product design and creation on smart M2M & IoT product suite.
- Experience in BID management & specification design for Projects ranging from Metros to International Telecom Projects.
- Inferrix UK is an Enterprise IoT Company(OEM) with special focus on leveraging the power of IoT to help customers improve their operational efficiencies and reduce operational cost.
- A keen strategist, planner and implementer with expertise in devising strategies aimed at enhancing overall organizational growth, sustained profitability of operations and improved business performance.
Senior Vice President Business Operations
Athenta Technologies Pvt. Ltd.
06.2010 - 10.2016
- Pre-Sales and Bid Management
- Solution Design, Architecture and techno commercial proposals
- Program Management for Large projects
- Owner of all Technical documentation, Design Product simulations
- Lead the Project Team in Indian and International Projects
- Design and BID Management on M2M & IoT Projects
- An OEM in the Enterprise Monitoring and Management space. Built integrated Gateways and Platform with embedded application for monitoring and management of IT and NON-IP products in a unified environment.
National Head Customer Service Delivery (Enterprise Business)
Aircel Ltd.
06.2009 - 05.2010
- Project rollout for connectivity of warehouses across AIRCEL circles
- Planning and execution for MPLS node expansion for rollout of customer services
- Backbone bandwidth planning and augmentation with redundancy through other service providers
- Standardize Enterprise process flow design for service delivery and rollout in all 18 Telecom circles
- Roll out of the ‘Order Management System’ for Enterprise Service Delivery
- Migration of entire Aircel network from point to point connectivity to MPLS
- Aircel Ltd offers a complete range of telecom services covering mobile and broadband business, international long-distance services, data services and a wide range of value added services and applications that will enhance productivity of enterprises.
Customer Program Management (Enterprise Business)
Reliance Communications Ltd.
10.2003 - 06.2009
- Pre-Sales with solution design role for Named and Key Account Customers
- Financial Validation of Projects for order entry management
- Handling entire customer service activity related to Key Account Customers
- Project Implementation through a team of Service Delivery Managers in Gujarat Circle
- Conducting Risk Analysis of projects wherever applicable
- Arrange Product refresher trainings to Sales on products and deliverables
- Reliance Communication Ltd. offer a complete range of telecom services, covering mobile and fixed line telephony & broadband business, international long-distance services, data services and a wide range of value added services and applications that will enhance productivity of enterprises and individuals.
- The Projects mainly included: Multi-location managed MPLS VPN services, Leased line Services Fractional E1s, E1s to DS3s, STM1-4 and Metro Ethernet, Aggregated Leased Line Services, Implementation of bulk Internet bandwidths & E1 PRI voice services, Video conferencing services / Centrex Lines.
- Additional Responsibility: Heading Wireline Retail services for Service Delivery and Assurance of Gujarat.
Technical Lead Networks
Wipro Technologies Ltd.
06.2002 - 10.2003
- Leading the Network Team at India side for a major account of UK, Thames Water
- Leading the Remote Network Management for the customer through the Global Command Centre
- Ensuring resolution of cases within SLA measured on monthly basis.
- Preparing exhaustive customer SLA Report based on the analysis of each call creation and its closure
- Handle escalations and exception calls from the customer.
- Address all P1 & P2 calls with SLA of 15 mins and 1 Hour.
- Wipro Technologies Ltd. is the No 1 provider of IT integrated business, technology and process solutions on a global delivery platform.
- Circle Achieved 5th & 4th rank Nationally in the financial year 2007-08 & 2008-09 respectively.
- Maintained position in top 3 Program Manager list in Q4, JFM’09.
- Adjudged best FCS Retail in Reliance (Nationally) for consecutive last 3 months in a row.
- Management appreciation for fastest TAT for Network faults and analysis of all major network events / RCA of repeated faults.
Center In-Charge
SITA (Societe Internationale De Telecommunications Aeronautiqes)
10.1997 - 06.2002
- Design and setup of the Data Node of SITA physical deployment
- Integration and commissioning of the Westinghouse Nodes with the Global SITA N/W
- Implementing orders of connectivity to various airline member customers.
- Managing all administrative and commercial dealings of the NODE.
- Delivering Inter-city leased lines for cities like Anand, Surat, Bharuch, Navsari and Indore apart from Vadodara.
- Implementing projects for Airline offices and Travel agents which involved delivery of leased lines, installation of airline specific systems and their tech support.
- SITA is the world's leading service provider of IT business solutions and communications services to the air transport industry.
- Catering to 150 intra and inter-city leased lines and dial-up solutions from the SITA node.
- Management appreciation for the initiative taken to Create Active inventory of all the manageable network elements with the running configuration backup of all routers.
- Appreciation from the Country Manager for saving revenue on cable leasing deal between DOT Exchange and SITA NODE.
- Appreciation from the Country Manager for service quality improvement on inter-city customers, Vadodara - Indore.
- Appreciated for and adjudged the top three Best Managed Data NODE in the country.
Systems Engineer
Computer World
09.1994 - 09.1997
- Design and implement networking projects, cabling, terminations and configuration on the IP switches & Hubs
- Assemble PCs and desktops for the customer and install applications as per the order
- Attend customer support calls and resolve customer issues
- Configure switches and Routers for the customer projects.
- A mid sized System Integrator involved in delivering assembled PCs and Desktops along with Networking projects for small enterprises.
- Appreciation received from the airline members for providing timely delivery of services and support during down times.
Education
Bachelor of Engineering - Industrial Electronics
SSVPS College of Engineering
Dhule, India05-1994
Skills
- Team leadership
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
- Organizational structuring
- Strategic planning
- Customer acquisition
- Team engagement
- Project management
- Operations management
- Business planning
- Revenue generation
Timeline
Founder and Director
Augmatic Technologies Pvt Ltd
07.2019 - Current
Director Enterprise IoT
Inferrix Limited UK
10.2016 - 05.2019
Senior Vice President Business Operations
Athenta Technologies Pvt. Ltd.
06.2010 - 10.2016
National Head Customer Service Delivery (Enterprise Business)
Aircel Ltd.
06.2009 - 05.2010
Customer Program Management (Enterprise Business)
Reliance Communications Ltd.
10.2003 - 06.2009
Technical Lead Networks
Wipro Technologies Ltd.
06.2002 - 10.2003
Center In-Charge
SITA (Societe Internationale De Telecommunications Aeronautiqes)
10.1997 - 06.2002
Systems Engineer
Computer World
09.1994 - 09.1997
Bachelor of Engineering - Industrial Electronics
SSVPS College of Engineering