Surajit Pal

• Spearheaded implementation and management of Directory Services, client located in India.
• Migration of users from on-premises AD to Azure Active Directory domain, completing project 30% ahead of schedule.
• Worked on various complex and challenging issues where complete end-to-end solutions were delivered while working with End user's Application Team & Project Team.
• Managing Enterprise on-premises AD and Azure AD infrastructure.
• Managed user privileges, enhancing system security and controlling access to over computers.
• Managing and maintaining all aspects of users, groups, computers, OUs, GPOs, Trust and FSMO roles.
• Experience in designing and deploying Active Directory domains and forests.
• Deep investigation about Account Lockout issues.
• Administration and Troubleshooting on AD sites.
• Active Directory replication troubleshooting.
• Move and seize FSMO roles during primary domain controller failure.
• Performing promotion and demotion of Domain Controllers.
• Managing, and troubleshooting DNS configuration, Zone settings, etc.
• Perform frequent AD health checks and monitoring.
• Experience in Configuring and managing Azure AD (Entra ID) Connect.
• Create and maintain conditional access and PIM.
• Configuring MFA, SSPR, and SSO.
• AD Connect Sync rule optimization, Version up-gradation.
• Proficient in Manage Engine AD Manager Plus tool.
• Handling, P1, P2, P3 Incidents, tasks within SLA Time.
• Active Directory upgrades.
• Using PowerShell scripting for Windows & AD-related troubleshooting.
• Daily BAU call support on Windows Server 2012, 2016, and 2019 DC infrastructure.
• Represent any AD-related change in TRB & CAB meetings.
• Creation of SOP and process documentation for routine activities.

• Provided support as Technical Consultant on contract basis Client Located in USA.
• Troubleshooting and resolving technical issues that arose during implementation and assisted in design and development of custom solutions based on client needs.
• Optimized Active Directory setup and supported seamless day-to-day operation.
• Upgrading domain controllers to latest operating system.
• Perform health checks of AD environment through DCDiag, Nltest, Repadmin, Event logs, PowerShell, AD Connect Health, etc.
• Managing Enterprise AD infrastructure.
• Strategy to identify and remove stale ADDS objects.
• ADDS Disaster Recovery and Operations.
• Spokes for AD Service Improvement plan meetings.
• Experience in Configuring and managing Azure AD Connect.
• Troubleshooting Azure AD sync-related issues.
• Active Directory replication troubleshooting.
• Group Policy Review / Consolidation.
• Plan and design GPO as requested to ensure compliance with company policies for servers and user end-point devices.
• ADDS in-site re-design, re-configuration, and implementation.
• Managing Client computer delegation access.
• PowerShell Scripting.
• Daily BAU L2 Calls Support on 2012,2016 and 2019 DC infrastructure.
• Handling, P1, P2, and P3 Incidents, and Task within SLA Time.
• Represent for any AD-related change in CAB meetings.
• Scheduling patch management for servers with help of SCCM and WSUS services.
• Creating change requests in compliance with customer specifications.

• • Responsibilities: Managing Enterprise Windows infrastructure Active Directory replication management and monitoring, object management, DNS management, etc.
  • Administering Windows 2008 / 2012 network services like DHCP, and DNS.
  • Updating OS & Implementing Patches on all servers & Desktops across Network using WSUS.
  • Hands-on experience with Group Policy configuration and management for DCs, member servers, workstations, and users.
  • Handling AD Management tools like Quest RMAD, Javelina AD toolkit.
  • Work experience with stakeholders and other technical teammates to design /deliver enterprise-level solution.
  • Strong team skills and ability to work in fast-paced environment with minimal supervision.
  • Improved end-user satisfaction by providing responsive technical support and addressing concerns efficiently.
  • Developed comprehensive documentation for IT systems and procedures, enabling efficient knowledge transfer among team members.
  • Reduced downtime with practical system monitoring and timely issue resolution.

• Performed managing Windows-Server Environment.
• Responsible for preparing and handing over production & test environment virtual servers on Windows Hyper-V Platform to application team of Client.
• Handling AD architecture and infrastructure (LDAP, Directory Replication, etc.).
• Work experience with stakeholders and other technical teammates to design /deliver enterprise-level solution.
• Strong team skills and ability to work in fast-paced environment with minimal supervision.
• Improved end-user satisfaction by providing responsive technical support and addressing concerns efficiently.
• Developed comprehensive documentation for IT systems and procedures, enabling efficient knowledge transfer among team members.
• Reduced downtime with proactive system monitoring and timely issue resolution

• Performed for Managing Windows Server infrastructure with physical and virtual environments.
• Managing Authentication services and taking care of collaboration services (MS-Exchange server 2013).
• Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
• Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
• Improved security measures by conducting vulnerability assessments and applying necessary patches.
• Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.

• Responsible for managing Enterprise Active Directory infrastructure and managing various Windows Server 2012/ 2008 services.

• Managing Server and on-prem Data Centre infrastructure

• Responsible for managing Server infrastructure.

• Managing Server Infrastructure

Managing Data Centre and Server Infrastructure

• Working as a Faculty to train students.

• Desktop and Server Infra management.