Summary
Overview
Work History
Education
Skills
Accomplishments
Keydesignations
Keyjobdescriptions
Skillsrecognitionseducationalqualifications
Mobilenumbers
Languages
Hobbies and Interests
Disclaimer
Areas Of Interest
Personal Information
Languages
Certification
Timeline
Generic

Surapaneni Rajesh

Hyderabad

Summary

Seasoned Assistant Manager with a robust background in operations management and customer satisfaction, honed at Blinkit and the Indian Navy. Expert in workplace safety compliance and adept at fostering vendor relationships. Proven track record in enhancing operational efficiency and team leadership. Skilled in MS Office and internet applications, demonstrating a commitment to excellence and continuous improvement.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Assistant Manager (Ops Support) ES Team

Blinkit
11.2024 - Current
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Established processes for monitoring customer satisfaction levels.
  • Resolved conflicts between team members in an effective manner.
  • Ensured compliance with safety regulations and company policies.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed inventory and supplies to ensure materials were available when needed.

Admin & Security Officer

RVR Projects Pvt Ltd
03.2019 - 11.2024
  • Look after Company NMR Wages, proper documentation of in-coming labour
  • Maintaining Staff Attendance & Leave sheets, on boarding of new staff
  • Look after Staff Mess, Accommodation and transport related issues
  • Maintaining Petty cash for the site requirements
  • Maintaining all In-ward, Out-ward registers of the material movement
  • Prepare site for External & Internal Audits
  • Protecting the company's assets relative to theft, assault, fire and other safety issues
  • Monitoring and analysing CCTV camera footage
  • Collaborate with other security personnel for effective protection and coverage
  • Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control
  • Maintain the company’s reputation with professionalism and legal compliance
  • Processing of Monthly bill Payments towards Mess, hire Vehicles, Staff accommodation

Petty Officer

Indian Navy
01.2004 - 01.2019
  • Company Overview: A reputed branch of the Indian Armed Forces
  • Department In-Charge (Sr Manager) - Dec 2013 to 2019
  • Liaison Officer for visiting countries in International Fleet Review 2016 held at Visakhapatnam & participated in MILAN – 2018 onboard INS KESARI held at Andaman & Nicobar
  • Important member of Bridge Tactical Team onboard ship during Fleet operations
  • As Faculty in Defense Communication and Fire Safety Equipments - Indian Naval Ship Kesari (Jan 2016 to Apr 2018
  • Communication Network Centre, Chennai (Apr 2018 to Jan 2019)
  • Shift Manager, Communication Network Center, Visakhapatnam (Jan 2012 to Dec 2014)
  • A reputed branch of the Indian Armed Forces

Education

Graduation Certificate -

Indian Navy
01.2019

Post Diploma in Telecom (General Communication& Networking) - General Communication& Networking

Signal School, Naval Communication Institute
01.2015

Diploma in Telecom (General Communication & Networking) - General Communication & Networking

Signal School, Naval Communication Institute
01.2009

10+2 -

SKVS Jr KALASALA
Vijayawada, AP
01.2003

SSC -

UPSC
Warangal, Telangana
01.2000

Skills

  • MS Office Utilities
  • Workplace safety compliance
  • Internet applications
  • Business integration
  • Operations management
  • Budget assistance
  • Staff supervision
  • Customer service and satisfaction

Accomplishments

  • Award of Proficiency in 2006, 2010, 2011 by Commanding Officers of Indian Navy for displaying utmost dedication, commitment, skill and professional competence of a very high order.
  • Chief of Naval Staff Commendation in 2014 for displaying utmost professional competence.

Keydesignations

  • Department In-Charge (Sr Manager), 12/01/13, 01/01/19
  • Liaison Officer, International Fleet Review 2016, Visakhapatnam
  • Participant, MILAN – 2018, Andaman & Nicobar
  • Faculty, Defense Communication and Fire Safety Equipments, Indian Naval Ship Kesari, 01/01/16, 04/01/18
  • Shift Manager, Communication Network Center, Visakhapatnam, 01/01/12, 12/01/14

Keyjobdescriptions

RVR Projects Pvt Ltd, Admin & Security Officer, Look after Company NMR Wages, proper documentation of in-coming labour., Maintaining Staff Attendance & Leave sheets, on boarding of new staff., Look after Staff Mess, Accommodation and transport related issues., Maintaining Petty cash for the site requirements., Maintaining all In-ward, Out-ward registers of the material movement., Prepare site for External & Internal Audits., Protecting the company's assets relative to theft, assault, fire and other safety issues., Monitoring and analysing CCTV camera footage., Collaborate with other security personnel for effective protection and coverage., Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control., Maintain the company’s reputation with professionalism and legal compliance., Processing of Monthly bill Payments towards Mess, hire Vehicles, Staff accommodation.

Skillsrecognitionseducationalqualifications

  • Graduation Certificate, Indian Navy, 2019
  • Post Diploma in Telecom (General Communication & Networking), Signal School, Naval Communication Institute, Kochi, 2015
  • Diploma in Telecom (General Communication & Networking), Signal School, Naval Communication Institute, Kochi, 2009
  • 10+2, SKVS Jr KALASALA, Thadigadapa, Vijayawada, AP, 2003
  • SSC, UPSC, Govindaraopeta, Warangal, Telangana, 2000

Mobilenumbers

  • +91 9642 999 666
  • +91 8121965356

Languages

  • English
  • Hindi
  • Telugu

Hobbies and Interests

  • Long Rides
  • Chess
  • Trekking

Disclaimer

I hereby declare that the above-furnished information is true and correct to the best of my knowledge and belief.

Areas Of Interest

  • Human resource & Administration
  • Security and fire safety
  • Vigilance and Vendor Management

Personal Information

  • Father's Name: S. Keshava Rao (Late)
  • Date of Birth: 02/28/85

Languages

Telugu
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2

Certification

  • BASIC H2S TRAINING
  • BOSIET & EBS TRAINING

Timeline

Assistant Manager (Ops Support) ES Team

Blinkit
11.2024 - Current

Admin & Security Officer

RVR Projects Pvt Ltd
03.2019 - 11.2024

Petty Officer

Indian Navy
01.2004 - 01.2019

Graduation Certificate -

Indian Navy

Post Diploma in Telecom (General Communication& Networking) - General Communication& Networking

Signal School, Naval Communication Institute

Diploma in Telecom (General Communication & Networking) - General Communication & Networking

Signal School, Naval Communication Institute

10+2 -

SKVS Jr KALASALA

SSC -

UPSC
Surapaneni Rajesh