Surbhi Jain
Technical Project Manager
Gurgaon,HR
Summary
6+ Years of experience working in Banking domain providing solutions such as Remote Infrastructure creation, support & management, Business Operations, Information Technology management services by providing Engineering and re-engineering solutions for Cloud & VMware based environment. Extensive experience in Project Management, IT Change Management, IT Strategy, IT Service Management, Service Delivery, Engagement Management, Client/Vendor management, Risk Management, Data Analysis and Crisis Management. Also specialized in Transitioning new projects, IT due diligence, IT Costing, establishing processes/SOPs, streamlining workflows, Data Analytics and creating teamwork environment to enhance productivity innovatively. Currently working as Jr. Project Lead with Coforge.
Overview
7
7
years of professional experience
Work History
Jr. Project Lead, CIMS
Coforge
11.2023 - Current
- Transitions within IT Infrastructure Management Services - Cloud Infra Services
- Managing end-to-end Transition of Projects
- Responsible for conducting end to end transition & project management by providing support during discovery and IT assessment, planning & preparation, transition execution, testing, go live and hypercare activities
- Monitor compliance with project management standards, policies, procedures, and templates by means of project audits
- Running ITR Projects from the demand phase to go-live phase – Project Kick off, Planning, Implementation and Closure
- Managed various projects under obsolescence programme to implement new IT Solutions for global clients while managing technical teams to complete migrations, upgrades and IT applications and system changes
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Managed several migration projects including microservices, servers, vlans, f/w, f5 gateways while also managing annual DRs & Backup Recovery
Experience Engineer
VMware
09.2023 - 11.2023
- Troubleshooting VMware VDIs
- Providing Share access through groups
- Perform vMotion and svMotion migrations
- Joining newly created machines to Domain
- Virtual Machine Creation manually and through template
- Expanding Disk Drives
- MECM
- VMware Dynamic Environment Manager (DEM), FSLogix and AppVolumes
- Authentication and authorization through Azure AD
IT Administrator
Pine Labs India PVT. LTD
08.2023 - 09.2023
- Windows Admin, VMware Admin
- Creation of security groups in AD
- Creation of managed folder on the file servers
- Creation and deletion of user’s Home Shares
- Performing Windows Update on the machines
- Trouble shooting done for the issues came from windows update
- Virtual Machine Snapshot Creation through Snapshot Manager
Sr. Systems Engineer
FISERV India PVT. LTD
02.2019 - 08.2023
- Managing and Administering Windows env. Vmware/Cloud Infrastructure
- Reservation of IP address in DHCP server
- Creation of new scope in DHCP server
- Creation of security groups in AD
- Creation of managed folder on the file servers
- Creation and deletion of user’s Home Shares
- Granting share and NTFS Permissions on files and folders
- Performing Windows Update on the machines
- Incident and Change management, remedy - ITSM
- Represent RCA, PM & Projects meetings
- Troubleshooting VDI’s, printer related issues, issues from/during windows update
- Perform vMotion and svMotion migrations
- Joining newly created machines to Domain
- Virtual Machine creation manually and through template
- Expanding Disk Drives
- ESXi Deployment and 5.1, 6.1 Virtual Center Management
- Installing VMware Tools
- Virtual Machine Snapshot Creation through Snapshot Manager
- Creation of vSwitches and port groups
- Configuration and management of HA and DRS at the cluster level
- Cold migration of Virtual Machines from one host to another
- Cloning of Virtual Machines
- Extend Virtual Machine HDD through Disk Part utility
- Working with Vendor – DELL/VMware on Case Basis
- Worked on AWS environment like EC2, IAM, Auto Scaling, AWS Load Balancer, S3, Storage Gateway
Education
B.TECH - Computer Science with specialization in Cloud Computing and Virtualization Technology
University Of Petroleum & Energy Studies
Dehradun01.2019
Skills
Microsoft Azure
Amazon AWS
Project coordination
Project management
Project planning
Root-cause analysis
Meeting facilitation
Quality control
Extra-Curricular Activities
Was a part of Soch NGO, for teaching/mentoring underprivileged and physically disabled kids Frequent Blood Donor Participated in Social Cause for educating children of Rajkiya Vidyalaya, Dehradun on Republic Day in 2016 Organized an exhibition in Social Service with Dr. Amit Aggarwal, Deputy Commissioner, Yamuna Nagar as Chief Guest in 2012 & 2013
Tools Skills
- VM Ware WorkStation
- VM Ware Horizon Suite
- Windows Servers, Windows 2008/2008R2/2012/2012R2/2016/2016R2
- Windows AD, Windows SCCM, Windows SCOM
- Microsoft Azure
- Power Shell
- Amazon AWS
- MS-Excel
- MS-Powerpoint
- Confluence
- ServiceNow
- MySQL
- Putty
- Big Data HADOOP, Worked on HDFS (used Data Processing Tools - HIVE, PIG, SQOOP)
Timeline
Jr. Project Lead, CIMS
Coforge
11.2023 - Current
Experience Engineer
VMware
09.2023 - 11.2023
IT Administrator
Pine Labs India PVT. LTD
08.2023 - 09.2023
Sr. Systems Engineer
FISERV India PVT. LTD
02.2019 - 08.2023
B.TECH - Computer Science with specialization in Cloud Computing and Virtualization Technology
University Of Petroleum & Energy Studies