Summary
Overview
Work History
Education
Skills
Certification
EXPERTISE
Affiliations
Accomplishments
Timeline
Generic
Surbhi Joshi

Surbhi Joshi

Gurgaon

Summary

Dynamic Project Manager with a proven track record at Classic Informatics, excelling in agile methodologies and stakeholder communication. Successfully led cross-functional teams to deliver projects on time, enhancing collaboration and efficiency. Adept at requirements gathering and documentation, driving continuous improvement and achieving strategic goals. Passionate about mentoring and fostering team growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Project Manager

Classic Informatics Private Limited
Gurgaon
07.2023 - Current
  • Led project planning sessions to establish scope and deliverables.
  • Coordinated cross-functional teams for effective project alignment and communication.
  • Managed project timelines and resources throughout project lifecycle.
  • Developed comprehensive documentation to track progress and changes.
  • Facilitated regular status meetings to inform stakeholders of developments.
  • Implemented risk management strategies to mitigate potential issues.
  • Utilized project management tools for efficient task tracking and reporting.
  • Mentored junior team members on best practices for project execution.

Product Owner

Classic Informatics Private Limited
Gurgaon
08.2021 - 08.2023
  • Defined product vision and roadmap in collaboration with stakeholders.
  • Prioritized product backlog based on user feedback and business needs.
  • Facilitated agile ceremonies to enhance team collaboration and communication.
  • Collaborated with cross-functional teams to clarify requirements and expectations.
  • Analyzed market trends to identify opportunities for product enhancements.
  • Created user stories and acceptance criteria for development teams.
  • Reviewed deliverables to ensure alignment with product specifications and goals.
  • Engaged with customers to gather insights for continuous product improvement.
  • Developed user stories, acceptance criteria, and mockups for new features.
  • Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
  • Coordinated release planning activities including feature sets, launch dates, marketing campaigns.
  • Facilitated daily stand-up meetings to review progress towards sprint goals.
  • Managed sprints and monitored progress against project timelines.
  • Gathered and prioritized product requirements from stakeholders.

Senior Business Analyst

Classic Informatics Private Limited
Gurgaon
11.2016 - 10.2021
  • Conducting gap analysis, requirement gathering, implementation support, and training, preparing business specifications document.
  • Contributing to development work pertaining to system enhancements from a business perspective.
  • Ensuring process compliance, including documentation and record keeping, consistent with notified requirements.
  • Conducting one-on-one sessions with the clients to assess and document client business needs and expectations.
  • Responsible for status reporting, client communication, and coordinating with the project management team for timely completion and quality maintenance of projects.
  • Worked as the primary contact for technical and functional support, and end-user training.
  • Contributing to the company's growth by means of business development, client retention, and securing strategic partnerships.
  • Proficient with tools like Mockingbot, Balsamiq, Visio, and Just in Mind Prototyper.
  • Preparation of the SRS document, WBS, use cases, user stories, training material, case studies, mock-ups, and more.
  • Also, I have been performing functional testing and contributing to development work pertaining to system enhancements from a business perspective.

Business Analyst

Classic Informatics Private Limited
Gurgaon
11.2014 - 11.2016
  • Understanding RFP/RFQ, and ITT/RFT.
  • Requirement gathering from customers through GoToMeeting, Skype, IMs, and emails, and translating them into SOWs, tenders, and proposals.
  • Coordinating with the development team during the process of estimating the efforts and costs for a project.
  • Active participation in internal business process improvements and documenting standard operating procedures, and quality control on proposals and estimates.
  • Quality control on proposals and estimates.
  • Analyzed business requirements to define project scope and objectives.

Business Analyst

LogicSpice Pvt. Ltd.
Jaipur
04.2014 - 11.2014
  • Initial requirement gathering from various online bidding platforms.
  • Communicating with the client once the project is awarded in order to prepare documents based on the gathered requirements, like BRDs, FRDs, WBS, and detailed proposals.
  • Project coordination with the development resources and updating the daily project status to the client.
  • Manual testing.

Education

Masters of Computer Application - Computer And Information Sciences

Rajasthan Technical University
06-2013

Bachelor of Computer Applications - Computer And Information Sciences

Rajasthan University
01-2009

XII - Science

St. Angela Sophia School
Jaipur
04-2006

Skills

  • Agile methodologies
  • Stakeholder communication
  • Requirements gathering
  • Team collaboration
  • Time management
  • Documentation skills
  • Project management: JIRA, Zenhub, Asana
  • Project communication: Basecamp, Slack, Google Hangout, Teams, GoToMeeting, WebEx, Zoom
  • Wireframing: Balsamiq, Visio, JustMind
  • Documentation and reporting: Google Docs, Microsoft Excel and Word

Certification

  • Qualified Business English Certificate (ESOL) from the University of Cambridge- level B1 and B2

EXPERTISE

  • Agile Trained
  • Team Management
  • User Stories
  • Sprint Planning
  • Facilitate Meetings
  • Automation

Affiliations

  • Participate in web confrences held for AI
  • Participated in the National Conference on Artificial Intelligence (NCAI'11) and presented a full-length paper entitled 'Wireless Sensor Networks'
  • I stood first in a group activity for creating an advertisement in the college fest

Accomplishments

  • While working with a company called 'Addressya,' I received achievement certificates for always meeting deadlines, and efficiently leading the product team
  • I have been awarded 'Performer of the Quarter' multiple times at Classic Informatics Pvt Ltd

Timeline

Project Manager

Classic Informatics Private Limited
07.2023 - Current

Product Owner

Classic Informatics Private Limited
08.2021 - 08.2023

Senior Business Analyst

Classic Informatics Private Limited
11.2016 - 10.2021

Business Analyst

Classic Informatics Private Limited
11.2014 - 11.2016

Business Analyst

LogicSpice Pvt. Ltd.
04.2014 - 11.2014

Masters of Computer Application - Computer And Information Sciences

Rajasthan Technical University

Bachelor of Computer Applications - Computer And Information Sciences

Rajasthan University

XII - Science

St. Angela Sophia School
Surbhi Joshi