Surbhi Ninave

Project Atlas :

• 1.Led and executed the seamless migration of PiaaS servers onto the Azure cloud platform utilizing Microsoft MPI. Leveraged expertise in cloud architecture and migration strategies to ensure a smooth transition while optimizing performance, scalability, and reliability. Collaborated closely with cross-functional teams to plan, implement, and validate the migration process, achieving enhanced operational efficiency and cost-effectiveness within the Azure environment.
• As a part of migration looked in to different aspects of server migration which involves, Assessment and Planning, setting up Azure MPI, Data Migration, Rebuilding/Replicating Applications, Testing and Optimization, Security and Compliance, Monitoring and Maintenance, Training and Documentation, Transition and Go-Live, Post-Migration Review.
• Facilitate collaboration with multiple external partners, including cloud service providers, consultants, and vendors. Cultivate strong relationships, clarify roles and responsibilities, and establish communication channels to streamline coordination and maximize synergies.

Project PMCS :

• Establish robust communication channels to ensure seamless information flow between all stakeholders, including partners and cross-functional teams.
• Conduct a comprehensive risk assessment to identify potential challenges and mitigate them proactively. Consider factors such as data security, compliance, and technical compatibility.
• Develop a detailed project plan outlining all tasks, timelines, responsibilities, and dependencies. Ensure clarity on the roles and responsibilities of each team and partner involved.
• Implement a robust change management strategy to address resistance to change and ensure smooth transition for all stakeholders. Provide adequate training and support throughout the migration process.
• Continuously monitor the progress of the migration project against set milestones and objectives. Conduct regular evaluations to identify areas for improvement and make necessary adjustments.
• Prioritize data security and compliance throughout the migration process. Ensure that all data transferred to the cloud remains secure and compliant with relevant regulations and standards.
• Effectively manage relationships with cloud service providers and other vendors involved in the migration project. Establish clear expectations, SLAs, and mechanisms for resolving issues promptly.
• Provide post-migration support to address any issues or challenges that may arise after the transition to the cloud. Ensure ongoing optimization and maintenance to maximize the benefits of the cloud environment.

• Management of issues logged with Client Services that includes accurate and timely logging of issues.
• Prioritize issues according to set guidelines
• Issue investigation and resolution and escalation where required – both internally and externally with customer. Manage expectations with the client around timelines, support approach and status.
• Work on Request for Service, especially related to Applications infrastructure and Licensing.
• Reproduce issues and if required escalate internally based on SOPs.
• Keep up to date on functionality available in relevant product(s) and latest releases of new features or modules.
• Manage client escalations and coordinate.
• AWS EC2 Instance: Create / terminate / clone / Migrate / create AMI and Snapshot of EC2 instance of the cloud servers (Windows application server and Linux Oracle server)
• Create CSR and configure/install SSL security certificates on servers.
• Quarterly Server patching for cloud servers as per compliance. Installation of Application-related patches, upgrades and hotfixes with vendor co ordination on Cloud and On-Premises environments (Global Insurance Clients).
• Manage virtual machines for calculation purpose of Insurance products.
• Create knowledge-based articles for Product.
• Handling User incidents and escalate to Vendor whenever required.
• Handling Application Service Request.

• Increased customer satisfaction by promptly addressing technical concerns related to radio frequency systems.
• Developed customized simulation models for accurate prediction of RF propagation in various environments.
• Optimized RF network performance by conducting detailed analysis and implementing effective solutions.
• Demonstrated exceptional problem-solving skills in resolving complex technical issues encountered during the course of work.