Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Languages
Other Qualifications
Accomplishments
Timeline
Generic

D. Nithya

Perambur

Summary

Dynamic professional with extensive experience in Logistics and Supply Chain Management. Proven track record in leading process improvement initiatives, streamlining workflows, and enhancing collaboration across teams. Strong communication skills foster key partnerships and align strategies to achieve operational excellence.

Overview

4
4
years of professional experience

Work History

Process Lead

Capgemini India Private Limited
2024.10 - Current
  • Led process improvement initiatives to enhance operational efficiency and effectiveness.
  • Coordinated cross-functional teams to streamline workflows, enhancing collaboration and minimizing bottlenecks.
  • Trained team members on best practices and new system implementations to boost operational readiness.
  • Monitored compliance with company policies and industry regulations to ensure adherence and mitigate risks.
  • Provided support in resolving escalated customer inquiries related to processes.
  • Ensured all process documentation was up to date and compliant with industry standards.
  • Observed worker performance to verify equipment operation and maintenance.

Sr. Process Expert

Maersk Global service center
2022.07 - 2024.09
  • Conducted root cause analysis of process failures and developed corrective action plans.
  • Oversaw the testing phase of any change made in production environment.
  • Collaborated with cross-functional teams to achieve timely project completion.
  • Facilitated communication between departments to expedite issue resolution.
  • Assisted in implementing new systems and tools to enhance operational efficiency.

Sr. Executive

CMA CGM Shared service Centre
Chennai
2022.10 - 2022.06
  • Collaborated with cross-functional teams to align efforts and achieve strategic goals.
  • Resolved issues efficiently and effectively, showcasing strong problem-solving skills.
  • Addressed customer requests and answered questions, enhancing overall satisfaction.
  • Completed day-to-day duties accurately and efficiently.

Education

BCA -

GURU SHREE SHANTIVIJAI JAINCOLLEGE FOR WOMEN
2015-06

HSC -

CORPORATION GIRLS HR.SEC.SCHOOL
2012-03

SSLC -

CORPORATION GIRLS HR.SEC.SCHOOL
2010-04

Skills

  • Project management
  • Process improvement
  • Workflow optimization
  • Compliance monitoring
  • Stakeholder engagement
  • Performance evaluation
  • Customer relationship management
  • Team supervision
  • Quality control guidelines

TOOLS

  • Sales Force
  • SAP S4 HANA
  • Cardex
  • Mods
  • Lara

Roles And Responsibilities

  • Create, issue and manage all the purchase orders across our CARDEX and acted as a key member in the sales force.
  • Ensure all POs are accurate and in compliance with company by-laws.
  • Manage and guarantee accuracy of all changes made to POs.
  • Manage status of orders relative to lead time issues.
  • On-boarded new customers to ordering platform.
  • Reviewed customer orders to ensure accuracy of product specifications, pricing and delivery dates.
  • Completion of all tasks and projects within stated timeframes.
  • Track and follow up with operations and sales to ensure accuracy and timely delivery of POs.
  • Trains and supports new team members in order management process and systems.
  • Identify order management metrics that will assist in improving productivity, efficiency, quality, and customer satisfaction.
  • Acted as a liaison between sales and finance for invoicing and credit questions.
  • Working Syngenta process under 4PL Customer management of the flow of goods and services to and from a company and includes all the processes involved in transforming raw materials and components into final products.
  • Responsible for fulfilling the logistics behind receiving, processing, and storing inventory according to purchase orders.
  • Generated the purchase order by using the SAP.
  • Creation Shipping instructions and management prioritizes customer satisfaction by ensuring products are available when and where customers need them.
  • Continuously improving in reducing the Error rate in operations management in the region.
  • Preparing the Load plan as per vehicle route and organize to load the vehicle.
  • To responsible for handling all the Global Compliance relate to Loss of Bill of lading document with mentor of executive and Head Office (France).
  • Instruct and educate the worldwide located agencies to follow the procedure once Original Bill of Lading Misplaced or Lost.
  • Timely reports and ensure accuracy within the SLA (Service Level Agreement) between the Clients.
  • Handling Call Closure Activity to address the All over Agencies for completing once Vessel been departed on its schedule.
  • Making Invoice, Delivery order choosing the best available Route (Air/Sea) to deliver the Blank forms as per the Request order.
  • Follow up with suppliers to ensure compliance with delivery, performance, and cost requirements and maintain goods records.
  • To prepare the Weekly Report which Contains Volume Trend for the weeks also taking an analysis for reason of Lost.
  • Approval of cargo bookings to sanctions country with analyzing the risk involved in shipment.
  • Documents validation – Commercial Invoice, LOI, LC, Shipper’s authorization and Bank Guarantee validation.
  • Handling lost bill request from global agencies.
  • Providing approval to agency for issuing new set of OBLs / Direct release (Without OBLs).

Languages

  • Tamil
  • English

Other Qualifications

  • Designed a project of 'Image manipulator' in Kashvi InfoTech.
  • The Process area was Requirement Gathering, Design & Development & Deployment.
  • Knowledge in Computer MS-Excel, MS-Windows, MS-Office, C, C++, Java.

Accomplishments

Winner of the Champ of the Month category, excluding the selected group of 10 members. Awarded the Extra Milestones every quarter. Receiving the Star Award every year.

Timeline

Process Lead

Capgemini India Private Limited
2024.10 - Current

Sr. Executive

CMA CGM Shared service Centre
2022.10 - 2022.06

Sr. Process Expert

Maersk Global service center
2022.07 - 2024.09

BCA -

GURU SHREE SHANTIVIJAI JAINCOLLEGE FOR WOMEN

HSC -

CORPORATION GIRLS HR.SEC.SCHOOL

SSLC -

CORPORATION GIRLS HR.SEC.SCHOOL
D. Nithya