Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Surbhi Singhai

Pune

Summary

Dynamic Talent Acquisition Specialist with over 9 years of comprehensive experience across the IT, EdTech, BFSI, Healthcare, and Oil & Gas industries. Skilled in full-cycle recruitment, stakeholder management, diversity hiring, team mentoring, and strategic hiring across India and international markets (UAE, Saudi Arabia). Adept at building strong candidate pipelines, minimizing pre-joining dropouts, and driving recruitment efficiencies. Passionate about contributing to mission-driven EdTech organizations to foster talent excellence.

Overview

11
11
years of professional experience

Work History

Sr Executive Talent Acquisition

Panamax Infotech
Pune
05.2022 - Current
  • Executed end-to-end recruitment processes for various sectors, including IT and Oil & Gas.
  • Collaborated with managers to assess hiring needs and plan recruitment strategies.
  • Sourced candidates through diverse channels, including job portals and social media.
  • Conducted prescreening to evaluate candidate qualifications, skills, and cultural fit.
  • Published weekly and monthly hiring reports for management review.
  • Managed candidate databases in Zoho, ensuring accurate record-keeping.
  • Coordinated interview scheduling with technical panelists and followed up for feedback.
  • Facilitated salary negotiations and onboarding processes for new hires.

Recruitment Executive

Moofwd, Inc. (Mastercard)
Pune
01.2021 - 05.2022
  • Executed end-to-end IT recruitment for niche technical positions.
  • Designed and implemented talent acquisition sourcing strategies.
  • Collaborated with senior management to identify hiring priorities and build candidate pipelines.
  • Sourced candidates, scheduled interviews, and conducted initial phone screens for qualification assessment.
  • Attended meetings with managers to gather detailed job requirements.
  • Coordinated job postings, recruitment advertising, and prescreening for clients in India.
  • Published weekly and monthly hiring reports for management and hiring teams.
  • Facilitated salary negotiations and maintained communication until onboarding completed.

HR IT Recruiter

RLabs Enterprise Services Ltd.
Pune
09.2020 - 11.2020
  • Conducting the end-to-end recruitment cycle in the firm.
  • Responsible for sourcing candidates, screening, and interviews.
  • Prepared all human resources documentation, including on-boarding, insurance file, and post-payroll file.
  • Sourcing candidates from Darwin Box and employee referrals.
  • Working experience with People software.
  • Updated employee files with new details, such as changes in address or salary level.
  • Preparing reports: attendance reports, leave data calculation, and MIS reports.
  • Processed payroll and calculated deductions.

Technical IT Recruiter

Cystems Logic Inc
Pune
03.2019 - 09.2020

Conducted end-to-end recruitment cycle, enhancing candidate selection process.

  • Sourced, screened, and interviewed candidates to meet staffing needs.
  • Prepared comprehensive human resources documentation for onboarding and payroll.
  • Utilized People software to manage employee records and HR processes.
  • Updated employee files with current details, including address and salary changes.
  • Generated attendance reports, leave calculations, and management information system reports.
  • Processed payroll efficiently while calculating accurate deductions.

HR Co-ordinator

Jupiter Medical Center
11.2017 - 09.2018
  • Maintained HR system and database to ensure accurate data management.
  • Managed employee database and records for compliance and efficiency.

HR Co-ordinator

Regional Food Bank of Oklahoma
01.2017 - 11.2017
  • Maintained employee data and records for accurate HR management.
  • Coordinated recruitment and onboarding processes to enhance workforce efficiency.
  • Provided HR support to employees and management, ensuring compliance with policies.
  • Delivered insights to inform strategic business decisions.

Program Co-ordinator

Feed the Children
Oklahoma City
03.2016 - 11.2017
  • Employee Data Management: Maintaining accurate and up-to-date employee records, data, and metrics.
    2. Employee Engagement: Foster a positive and inclusive work environment by developing and implementing employee engagement strategies.
    3. HR Support: Providing support to employees and other stakeholders on HR-related matters.
    4. Onboarding and offboarding: Coordinating the employee onboarding and offboarding process. Management: Maintaining accurate and up-to-date employee records, data, and metrics.viding support to employees and other stakeholders on HR related matters.

Merchant Services

HDFC Bank
02.2014 - 11.2015
  • Managed key relationships while overseeing installation and de-installation of EDC terminals
  • Supervised service teams across Madhya Pradesh and Chhattisgarh to optimize merchant servicing.
    Conducted customer feedback analysis to enhance overall service quality.
  • Facilitated team training and provided guidance to achieve performance targets.
  • Completed audits and conducted thorough process reviews for operational efficiency.
  • Coordinated with central processing team to ensure timely loan disbursement.
  • Resolved client queries within targeted turnaround times to maintain satisfaction. Interfaced with clients to understand requirements, propose solutions, and foster long-term relationships.

Education

Master of Business Administration (M.B.A.) - HR & Finance

Shri Vaishnav Institute of Management
Indore
01.2013

Bachelor's Degree - Business/Commerce, General

Dr. Harisingh Gaur Vishwavidyalaya
Sagar
01.2011

High School - commerce

Kendriya Vidyalaya

Skills

  • Client Relations
  • Middle East Hiring
  • C2H Hiring
  • End-to-end recruitment
  • Talent acquisition strategies
  • Employee referrals
  • Stakeholder management
  • Problem solving
  • Global recruitment
  • Onboarding programs
  • Recruit managers

Timeline

Sr Executive Talent Acquisition

Panamax Infotech
05.2022 - Current

Recruitment Executive

Moofwd, Inc. (Mastercard)
01.2021 - 05.2022

HR IT Recruiter

RLabs Enterprise Services Ltd.
09.2020 - 11.2020

Technical IT Recruiter

Cystems Logic Inc
03.2019 - 09.2020

HR Co-ordinator

Jupiter Medical Center
11.2017 - 09.2018

HR Co-ordinator

Regional Food Bank of Oklahoma
01.2017 - 11.2017

Program Co-ordinator

Feed the Children
03.2016 - 11.2017

Merchant Services

HDFC Bank
02.2014 - 11.2015

Master of Business Administration (M.B.A.) - HR & Finance

Shri Vaishnav Institute of Management

Bachelor's Degree - Business/Commerce, General

Dr. Harisingh Gaur Vishwavidyalaya

High School - commerce

Kendriya Vidyalaya
Surbhi Singhai