SUREN SARKAR
Pune
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
DMS COE
BAJAJ FINANCE LTD.
Pune
01.2025 - Current
- Managed the loan restructuring process for the DMS business, ensuring efficiency and accuracy.
- Implemented strategic team objectives aligned with company goals, increasing productivity.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Engaged with business stakeholders to align their expectations.
- Established clear expectations for team members, providing guidance when needed.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
Centralized Service
BAJAJ FINANCE LTD
Pune
08.2021 - 12.2024
- Efficiently closed service requests within the Turnaround Time (TAT)
- Consistently maintained zero pendency
- Delivered comprehensive resolutions to ensure requests were not reopened
- Managed and resolved all types of service requests
- Contributed to the migration of the entire back office (BO) in-house process for auto finance (AF).
Team Leader
Vivo Mobile india Pvt. Ltd.
05.2017 - 04.2019
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Mentored newly hired employees by explaining tactics for building sales pipelines.
JPAM
Reliance Jio Infocomm Limited
09.2016 - 04.2017
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Prepared and managed cash shipments between banks.
Promoter
Gionee India Pvt.Ltd.
08.2015 - 09.2016
Education
Bachelor of Commerce -
SURGUJA UNIVERSITY
Ambikapur01.2017
Higher Secondary -
Little Rose Eng Med. School
Pathalgaon, CG01.2013
High School -
New Life Eng Med.School
Pathalgaon, CG01.2011
Skills
- Relationship building
- PowerPoint
- Excel
- Service request management
Languages
- English
- Bengoli
- Hindi
Hobbies and Interests
- Playing cricket
- Cooking
Mobile Numbers
- 8517819696
- 9131510050
Personal Information
- Domicile: Pathalgaon
- Father's Name: Ranjan Sarkar
- Mother's Name: Anjali Sarkar
- Date of Birth: 12/11/94
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Accomplishments
- Recognized with Kudos 9 times over my 5-year tenure at Bajaj Finance Ltd.
Languages
Hindi
First Language
English
Beginner (A1)
A1
Bengali
Advanced (C1)
C1
Disclaimer
I hereby declare that all the information given by me is true to the best of my knowledge.
Timeline
DMS COE
BAJAJ FINANCE LTD.
01.2025 - Current
Centralized Service
BAJAJ FINANCE LTD
08.2021 - 12.2024
Team Leader
Vivo Mobile india Pvt. Ltd.
05.2017 - 04.2019
JPAM
Reliance Jio Infocomm Limited
09.2016 - 04.2017
Promoter
Gionee India Pvt.Ltd.
08.2015 - 09.2016
Bachelor of Commerce -
SURGUJA UNIVERSITY
Higher Secondary -
Little Rose Eng Med. School
High School -
New Life Eng Med.School
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