To be a member of an organization where growth prospects are unlimited and professionalism is respected to strive in every possible way for its prosperity. As a professional, I am creative and innovative and looking ahead to work in challenging environment with my immense hard work in the field of quality assurance.
Surender Kumar, and Diploma in Mechanical from Govt. Collage and MBA from NIM, Jaipur, has been working since October 2005, over all 18+ years of proven experience in Team Management, Automobiles Quality & Customer service.
Overview
19
19
years of professional experience
Work History
Quality Assurance Manager
BAB ALINIMATE INFORMATION TECHNOGY Pvt. LTD.
06.2023 - 09.2024
Reported production malfunctions to managers and production supervisors.
Monitored staff organization and suggested improvements to daily functionality.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Inspected products and worker progress throughout production.
Quality & Engineering Head
Kalyani Casting Ltd.
11.2021 - 06.2023
Company Overview : Kalyani Casting is Railway Container manufacturing Unit in North India
Making various types of Container.
Defining competencies for Quality Department team members
Overseeing the performance of all aspects pertaining to Quality in Corporate Office and at site
Deciding on Quality staff recruitment based on required competency.
Develop new product, Develop Master batch, sampling the product
Promoting the competency development of personnel in the scope of Quality - Approving procedures for the company manually & IT ERP
Setting standards for quality as well as health and safety;
Designing and implementing all activities pertaining to Quality
Recommending to Top Management the resources budgets (assets including people) for the Department
Training Quality personnel in process areas including internal auditors (including HSE)
Approving all documents and records pertaining to Quality as well as the outputs of Quality Team
Deciding on Non-conformities in the CAR
Format & approval the effectiveness of the actions taken against the non-conformities
Identifying new concepts in Quality & implementing the suitable ones - Evaluating performance of the Process, Product & Quality Team members Monitoring the performance of internal auditors
Qualifying the Internal Auditors of Systems of the company
Conducting all types of Quality audits
Approving all Quality Plans
Execute all other tasks as requested by the Executive Team within the assigned job role
Deepak houseware & Toys, Largest toy manufacturing Unit in North India
Making various types of electronic and non electronic toys
We have seventy-five injection molding machine capacities 50 to 2200 tons
Quality Head
Autocross Industries Pvt. Ltd.
10.2017 - 11.2021
Company Overview: Leading manufacturing of Casting & Machining component for TATA, Mahindra and Ashokleyland
Responsible for design implementation of assembly process considering cycle time, quality standards, safety ergonomics requirement and optimum utilization of manpower
Responsible for designing the workstations layout of facilities as per lean Mfg principle
Organize and manage manufacturing workflows and resources in SAP
Conduct work sampling procedure for manufacturing process to eliminate Non value added activities
Identifying and eliminating bottleneck in manufacturing process through value stream mapping
Implementation of error proof system to control process failures (FSR)
Designing layout for improving space utilization and proposal for rearrangement or addition of new facilities for new product introduction
Well versed in software like CAD, SAP MS office
Responsible for Cost, Quality, Planning, Delivery, Customer satisfaction
Planning & Carry out schedule of components for Customer daily Demand
Analysis of Customer Complaints & Customer Returned Material with the help of Problem Solving Techniques & making Action Plan to reduce the same in case of failure
Daily Morning meeting and mange to all concerned
Process improvement activities with the help of Kaizen, Poke-Yoke implementation
Responsible for successful implementation of actions taken against each N.C
Found during audit
Monthly review meeting for plant objective
Leading manufacturing of plastic and rubber component for TATA, Mahindra and Ashokleyland
Manager in Quality Assurance Team
PRABHA ENGINEERS (Auto Ancillary of ASHOK LEYLAND Ltd.)
02.2007 - 10.2017
Manage, Lead & Provide support to team of 25 people
Analysis of Customer Complaints & Customer Returned Material with the help of Problem-Solving Techniques & making Action Plan to reduce the same in case of failure
To made CAPA (corrective and preventive action) 8D, Why-Why Analysis, Cause and effect diagram
SPC (statistical process control) for FES components to improvement process
Preparing Departmental COPQ (Cost of Poor Quality)
Responsible for Reduction in in-house Rejection/Rework & making action plan in case of defined goals are not achieved
Responsible for Painting process and Painting Defect in process
Responsible for EMK Test, Paint DFT, Gloss Value, Viscosity Test
Responsible for EMT Test for Oven and all painting Instrument
Motivating people to do better quality work and maintaining discipline for safety of operator
Corrective and preventive actions for inward Quality defects
Responsible for all Pre-Treatment & Painting activity
Responsible for monitoring and controlling Process Rejection
Process improvement activities with the help of Kaizens, Poke-Yoke implementation
Preparing & display of departmental performance indicators (Effectiveness & Efficiency) Trend Graphs such as customer complaint, customer return, in house P.P.M
Responsible for conducting internal Quality System/Process Audits for verifying the Quality Standard Requirements
Responsible for successful implementation of actions taken against each N.C
Found during audits
Process Validation according to the plan
Short term and long-term countermeasure for day-to-day problems using 7 Q.C
Tools & Why-why analysis, 8D
Responsible for improving the in-house Quality by analyzing Daily/ Monthly rejection & rework
Responsible for Preparing Quality M.I.S on Monthly basis
Review of PFMEA with respect to occurrence, customer complaints (Internal & External), modification in control plan and Drawings
Supplier Audit, Received Supplier CAPA, Supplier Audit Plan
Analysis of Customer Complaints & Customer Returned Material with the help of Problem-Solving Techniques & making Action Plan to reduce the same in case of failure
Subject Matter Expert (SME) of Quality Issues
Responsible for Reduction in in-house Rejection/Rework & making action plan in case of defined goals are not achieved
Working As a MR 2013 to 2017
Process to be implementing and monitoring their MIG Welding, Spot Welding, Painting, Assembly of CABIN
New Product Developed for TI Bicycle
Start a new plant project and complete this on time
QA Engineer
Sona Koyo Steering System Ltd.
10.2005 - 02.2007
Responsible for in process Inspection & Final Inspection
Planning & Carry out lay out inspection of components
Analysis of Customer Complaints & Customer Returned Material with the help of Problem Solving Techniques & making Action Plan to reduce the same in case of failure
Daily Inspection of parts as per Frequency (FIR & PIR)
Process improvement activities with the help of Kaizen, Poke-Yoke implementation
Responsible for successful implementation of actions taken against each N.C
Found during audit
CNC or VMC operating and programming
Education
MBA - Quality & Finance
National Institute of Management
Jaipur, India
07-2010
Diploma in Engineering - Mechanical
Board of Technical Education Rajasthan
01.2005
XIIth - undefined
Board of Rajasthan
01.2001
Xth - undefined
Board of Rajasthan
01.1999
Skills
CUSTOMER SUPPORT
LEAN MANUFACTURING
AUDITS & REPORTS
SUPPLIER AUDIT
LOSS TIME MANAGEMENT
QUALITY MANAGEMENT
VENDOR DEVELOPMENT
COST MANAGEMENT
MIG/SPOT WELDING
PAINTING CED/LIQUID
PLASTIC MOLDING
MACHINING
ASSEMBLY
PRESS SHOP
KANBAN SYSTEM
LINE BALANCING
NPD
RUBBER MOLDING
FABRICATION
HPDC
POKA - YOKE
QUALITY CIRCLES
KAIZEN
Accomplishments
Winner of Best Employee of the year in 2011.
Lean Trained, Tested & Certified on 4 projects.
Trained & Tested in SIX SIGMA BLACK BELT.
Lean manufacturing, Kaizen, Improvements, line balancing, supplier Audit.
Languages
English
Hindi
Personality Traits
Effective self-organization and strong interpersonal skills.
Ability to work and communicate with internal and external stakeholders.
Ability to think strategically and translate strategy into action plans.
Situational leadership skills, time and people engagement skills.
Friendly and polite.
Area Of Exposure
CUSTOMER SUPPORT
LEAN MANUFACTURING
AUDITS & REPORTS
SUPPLIER AUDIT
LOSS TIME MANAGEMENT
QUALITY MANAGEMENT
VENDOR DEVELOPMENT
COST MANAGEMENT
MIG/SPOT WELDING
PAINTING CED/LIQUID
PLASTIC MOLDING
MACHINING
ASSEMBLYING
PRESS SHOP
KANBAN SYSTEM
LINE BALANCING
NPD
RUBBER MOLDING
FABRICATION
HPDC
POKA - YOKE
QUALITY CIRCLES
KAIZEN
Hobbies and Interests
Listening Music
Interacting with New People
Reading Books
Cricket
Traveling
Disclaimer
01/02/25, Alwar, SURENDER KUMAR
Personal Information
Passport Number: S0182296
Father's Name: Mr. Satish Kumar Sharma
Mother's Name: Mrs. Krishna Devi
Date of Birth: 06/10/86
Nationality: Indian
Timeline
Quality Assurance Manager
BAB ALINIMATE INFORMATION TECHNOGY Pvt. LTD.
06.2023 - 09.2024
Quality & Engineering Head
Kalyani Casting Ltd.
11.2021 - 06.2023
Quality Head
Autocross Industries Pvt. Ltd.
10.2017 - 11.2021
Manager in Quality Assurance Team
PRABHA ENGINEERS (Auto Ancillary of ASHOK LEYLAND Ltd.)
02.2007 - 10.2017
QA Engineer
Sona Koyo Steering System Ltd.
10.2005 - 02.2007
Diploma in Engineering - Mechanical
Board of Technical Education Rajasthan
XIIth - undefined
Board of Rajasthan
Xth - undefined
Board of Rajasthan
MBA - Quality & Finance
National Institute of Management
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