Surender Singh
Soft servies
Gurgaon
Summary
Hardworking attendant proficient and offering several years' experience in industry. Efficient and accurate team player with a dedicated approach to customer service, facilities maintenance and safety management.
Overview
11
11
years of professional experience
3
3
Languages
Work History
AM Soft Services
CBRE South Asia pvt ltd
06.2019 - Current
- Supervise the delivery of soft services such as cleaning, waste management, pest control, and housekeeping within the residential premises.
- Provide training and guidance to team members to enhance their performance and ensure the quality of services.
- oordinate with external vendors and service providers for specialized services such as pest control, landscaping, and laundry services.
- Assist in preparing and managing the soft services budget, ensuring the effective allocation of resources.
- Address and resolve resident complaints or issues related to services in a timely and professional manner.
Ensure a high level of resident satisfaction through continuous service improvements. - Event management
Housekeeping Supervisor
Raviz Hotel Dubai
03.2018 - 02.2019
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Identified issues, analyzed information and provided solutions to problems.
- Placed orders for housekeeping supplies and guest toiletries
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
Sr. Executive Manager
Siesta hospitality services
06.2017 - 02.2018
- Resolved problems, improved operations and provided exceptional service.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Received and processed stock into inventory management system
- Handling the operations of the transits
- Guest interaction and escalation handling
- Cash handling and inventory management
Housekeeping Team Leader
The Grand New Delhi
08.2016 - 06.2017
Operational TRAINEE
The Grand New Delhi
08.2015 - 08.2016
Industrial Trainee
Four Points by Sherton
02.2014 - 07.2024
Education
BHM - Tourism And Hotel Management
Kukreja Institute Of Hotel Management
Skills
Relationship management
Education and Training
Belcher of hotel management
References
Aditya Jakhar ( Estate Manager)
Phone no-9416988222
Krishan kumar dhangi (Estate Manager)
Phone No-9555108000
Sandeep Yadav ( Estate Manager)
Phone no-9971450655
Timeline
AM Soft Services
CBRE South Asia pvt ltd
06.2019 - Current
Housekeeping Supervisor
Raviz Hotel Dubai
03.2018 - 02.2019
Sr. Executive Manager
Siesta hospitality services
06.2017 - 02.2018
Housekeeping Team Leader
The Grand New Delhi
08.2016 - 06.2017
Operational TRAINEE
The Grand New Delhi
08.2015 - 08.2016
Industrial Trainee
Four Points by Sherton
02.2014 - 07.2024
BHM - Tourism And Hotel Management
Kukreja Institute Of Hotel Management
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