Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Personal Information
Languages
Timeline
Generic

Surendhar S

Tiruvallur

Summary

Seeking a challenging and satisfying career with opportunities for professional growth advancement in an organization, where I can utilize my abilities and skills, also directing them towards the success of the organization.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Support Engineer

Digitron computer systems LLP
Chennai
12.2023 - 05.2025
  • Configure and troubleshoot VPN-related problems.
  • Provided remote assistance to end-users when needed.
  • Monitored ticketing system queues for incoming requests from customers.
  • Created user accounts in Active Directory while maintaining proper security protocols.
  • Resolved complex technical problems through root cause analysis techniques.
  • Assisted customers with troubleshooting software and hardware issues.
  • Troubleshot network connectivity problems such as router configurations, IP addressing, and DHCP server setup.
  • Collaborated with engineering and product teams to identify and rectify recurring technical issues.
  • Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.

Education

Bachelor of Engineering - ECE

Sri Venkateshwara College Of Engineering
Tiruvallur
07-2021

HSC - General Machinist

DRBCCC Higher Secondary School
Tiruvallur
03-2017

SSLC -

Sri Lakshmi Hr Sec School
Tiruvallur
04-2015

Skills

  • Remote Technical Support
  • Windows Operating System
  • Hardware & Software Installation
  • System Configuration
  • Troubleshooting Network Issues
  • VPN Configuration

Certification

CCNA Course, V3 Tech Serv, Chennai, Tamil Nadu

Disclaimer

I hereby declare that the information and facts stated above are true to the best of my knowledge and belief.

Personal Information

  • Date of Birth: 09/27/99
  • Nationality: Indian
  • Marital Status: Single

Languages

Tamil
First Language
English
Advanced (C1)
C1

Timeline

Customer Support Engineer

Digitron computer systems LLP
12.2023 - 05.2025

Bachelor of Engineering - ECE

Sri Venkateshwara College Of Engineering

HSC - General Machinist

DRBCCC Higher Secondary School

SSLC -

Sri Lakshmi Hr Sec School

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Surendhar S