Self-motivated banking professional offering with 7+ years in transaction processing. Offering strong communication and quick thinking skills. Works effectively with team, as well as independently, in fast paced environments.
Overview
8
8
years of professional experience
Work History
Team Leader-Payments Operations
STANDARD CHARTERED BANK
Bangalore
07.2017 - Current
24/7 support for Inward RTGS/NEFT transactions received from member banks as per agreed TAT
Processing outward RTGS/NEFT payments such as Manual, Bulk etc. through various channels
Preparing SWIFT message (MT 103, MT 199) for cross border transactions and coordinating with support team for queries
Handling RTGS & NEFT recall desk and communicating with RM, BM and cluster heads for queries received from remitting banks
Preparing End of Day and reconciliation reports for inward/outward transactions.
Handling swift payments MX and MT messages
Implementing new strategies that resulted in a reduction in operational costs, contributing to significant overall savings
Handling L1 & L2 Reconciliation for the misapplied funds in Nostro accounts and analyzing all the available payment instructions
Reaching out to remitter for additional details to apply the funds through MT 199/MT 999 and mails
Based on the details, we will reach out to relevant internal departments to apply funds
Processing of inward/outward domestic and cross border payments
Handling swift messages series such as 100,200,400,900
Collaborating with cross-functional teams to streamline processes and enhance efficiency, leading to an improvement in customer satisfaction scores
NEFT and RTGS inward and outward payments
Book transfer of local, foreign and FX entries
Processing vostro payments to foreign banks
Matching the transaction entries on daily basis & tagging the rest of entries to respected units
Report processing/operational risk issues to management
Knowledge of payments, DDS and cheque clearing
Reconcile of nostro and suspense books
Sanction checking and pre-processing instructions of outward payments
Reporting of any suspicious transaction to Unit Head
Provide training to the new joiners about the current products
Tally EOD and investigate the discrepancies
Processing local cheques for various markets
Completing consistently the daily work without any escalation or Error and ensuring timely escalation of issues, concerns, and problems to immediate superior without making any delay
Initiating methodologies which enhance automations and collaborated internal IT in implementations, as well as in UAT
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