Surendra Boppana

• Provided functional support for SAP HCM modules (OM, PA, Payroll, and Time Management) to ensure smooth HR operations.
• Collaborated with the Workday team on Workday ↔ SAP HCM integrations, assisting in monitoring and resolving day-to-day interface issues.
• Supported configuration updates and change requests in SAP HCM based on business requirements.
• Coordinated with business users and offshore teams to manage incidents, testing, and documentation.

• Collaborated with cross-functional teams to integrate HRIS with other systems, improving overall organizational efficiency.
• Led training sessions for employees on HRIS usage, increasing employee engagement and promoting self-service capabilities for routine tasks.
• Monitored and troubleshot Workday ↔ SAP HCM integrations (inbound employee data, organizational assignments, and outbound payroll files), fixing recurring mismatches that had previously led to payroll correction requests.
• Partnered with HR operations to validate Workday Core HCM transactions (hires, terminations, job changes, cost center updates) against SAP HCM Org Management, ensuring consistent data between the two systems.
• Acted as a bridge between business users and IT/offshore support teams, clarifying business requirements, prioritizing issues, and coordinating fixes for integration and HCM process gaps.
• Worked closely with offshore teams to manage incident resolution, regression testing, and enhancements, while also building custom Workday reports to track workforce movements (new hires, terminations, transfers), reducing manual reconciliation efforts.

• Supporting day-to-day HR operations and ensuring employee data moved accurately between systems like Payroll, Benefits, and Finance.
• Troubleshoot and resolved recurring Workday ↔ SAP integration issues, coordinating with the Workday team to put permanent fixes in place. This reduced repeated incidents and cut down manual rework for the HR support team by nearly 70%.
• Handled multiple change requests in SAP HCM modules (OM, PA, Time Management), including configuration updates and testing, to meet new business requirements.
• Improved monitoring by setting up better validation steps for critical HR jobs and interfaces, which helped reduce resolution time for errors and gave more confidence in daily payroll processing.
• Worked closely with business users to provide reporting solutions in Workday, including custom reports that gave HR and leadership quicker visibility into employee status changes (new hires, terminations, leave cases).

• Led Problem Management for Workday ↔ SAP HCM and Atlas Workforce ↔ SAP integrations by analyzing recurring incidents, identifying root causes, and implementing permanent solutions—eliminating repeat errors and reducing operational disruptions.
• Executed multiple Change Requests (CRs) to support evolving business requirements, customizing SAP HCM and Workday integrations to align with HR process enhancements and compliance needs.
• Designed, developed, and maintained Workday Enterprise Interface Builder (EIB) integrations (inbound & outbound) for payroll, HR data, and compensation processes; ensured secure data delivery to SFTP servers.
• Created advanced Workday reports to track active employees, employees on leave, and terminated employees, improving workforce visibility and reporting accuracy.
• Monitored and managed scheduled jobs using Redwood Scheduler and Control-M, including job creation, modifications, and documentation of job sheets for audit and operational transparency; played a key role in the transition of scheduled jobs from Redwood to Control-M, ensuring smooth migration with minimal disruption.
• Initiated a structured documentation process, creating a centralized repository for SAP module deliverables (FSDs, TSDs, integration documents, support artifacts), providing a single source of truth and improving cross-team collaboration.
• Played a key role in the Maurices tenant separation project, providing SAP HCM and Workday integration support to ensure a seamless split from the Ascena tenant.
• Coordinated UAT cycles, defect resolution, and testing efforts while documenting design and technical specifications; partnered with business stakeholders to ensure timely and accurate solution delivery.
• Provided production support through daily monitoring, incident resolution, and stakeholder engagement; additionally, conducted interviews to help expand the Workday functional/technical team.

• Collaborated with the Workday integrations team to resolve a high volume of recurring daily inbound integration errors, implementing fixes that reduced manual intervention by 80% and significantly improved HR data accuracy and process efficiency.
• Configured and optimized Organizational Management (OM) structures including Org Units, Positions, and Jobs, maintaining key infotypes (1000–Objects, 1001–Relationships, 1007–Vacancy, 1008–Account Assignment) to accurately reflect business hierarchies.
• Designed and maintained Personnel Administration (PA) setup, including Personnel Areas/Subareas, Employee Groups/Subgroups, and critical infotypes (0000–Actions, 0001–Org Assignment, 0002–Personal Data, 0006–Addresses, 0105–Communication), ensuring compliance with business requirements.
• Implemented screen modifications and infotype enhancements to streamline HR transactions, improving usability for end-users and reducing repetitive data-entry errors.
• Played a critical role in the SAP HCM Technical Upgrade from EHP5 to EHP8, supporting regression testing, issue resolution, and smooth migration with zero business disruption.
• Monitored and supported multiple Workday–SAP HCM inbound integrations and outbound flows to Concur (Travel/Expense), CWT Travel, SRM, CRM, and Vendor Master via IDocs, ensuring accurate and timely HR data exchange across systems.

• Client: Khandelia Oil & General Mills (May 2016 – Feb 2017)
  Project Type: Implementation | Modules: Personnel Administration, Payroll, Time Management
• Client: CSS Corp (Dec 2014 – Apr 2016)
  Project Type: Implementation | Modules: Organizational Management, Personnel Administration, Payroll
• Client: Sanmar Shipping Limited (Dec 2013 – Nov 2014)
  Project Type: Implementation & Support | Modules: Personnel Administration, Payroll
• Client: Paradeep Phosphates Limited (May 2013 – Nov 2013)
  Project Type: Support | Modules: OM, PA, Time Management, Payroll

Key Accomplishment:
Built a strong foundation in SAP HCM implementations, support, and rollouts, gaining hands-on expertise across OM, PA, Payroll, and Time Management while delivering solutions to diverse client environments.