Surendra Singh

Conducted root cause analysis utilizing 8D methodology for rapid complaint resolution.

employs five whys method for complete problem comprehension and assessment.

Developed fishbone diagrams functioning as visual aids for issue recognition and execution of corrective actions.

Formulated corrective actions derived from detailed assessments to prevent future occurrences.

Lead team meetings aimed at addressing daily line challenges and optimizing manpower utilization.

routine documentation updates concentrating on SOP WIP one-point lesson quality alerts.

execute daily line audits in accordance with DWM guidelines.

• to maintain conformity with process control standards (pcs)/control plan qms procedures and customer-specific requirements (csr)
• Facilitate internal audit per plan and secure prompt resolution of audit non-conformities within timeline utilizing effective corrective and preventive strategies.
• to carry out product audit layout inspection re-validation of steering column based on MIS-P & drawing to confirm compliance and capability.
• to confirm and ensure alignment with change management procedures and evaluation of process change request (PCR) effectiveness.
• to manage change approval request with customer – vendor (car-v) associated with steering systems.
• Implemented comprehensive approach for closing customer complaints and addressing field failures, deploying A3/8D reports with relevant closure documentation.
• to guarantee on-time submission of monthly inspection report summary (SMIR) and 4M adjustment to customer-SMG.
• to maintain alignment with quality committee annual agenda and monthly oversight from management.
• to decrease final inspection rejection via monthly kaizens and qc/qit practices.
• analysis of final inspection quality issues and corrective action plans for steering system defects.
• to execute and uphold controls for customer fitment and functional defects of steering system proactively
• Carried out material testing, including body block tilt and telescopic evaluations. Executed t-strength and looseness assessments to confirm durability. Facilitated functional testing of steering systems in accordance with testing plans.
• execute internal line audits like dock audit, kakotora verification, product audit, poison cake test, plant petrol audit, daily layout inspection, traceability audit, and destructive testing.
• ensuring QA staffing strategies and shift management conform to QA department KPIs.
• Managed process audit for newly installed and transferred lines (i-shaft sub assy assy line-8) ensuring closure of all observations through strategic horizontal implementation of prior countermeasures.
• Led upwards of 10 quality control circle projects focused on enhancing cost management and quality assurance. Earned six awards at both ACMA QCFI and Rane Group for excellence in project execution.
• Optimized final inspection stations by cutting manpower from 5 to 4 across assembly lines 5 and 6, achieving annual cost savings of 10 lakh
• Directed efforts in quality and cost, culminating in two gold awards at QCFI and attaining second place in ACMA Kaizen competition.
• Achieved 98% reduction in mode-2 noise rejection, generating annual cost savings of 7 lakh via targeted root cause analysis and corrective strategies.
• refined poka-yoke failure mode identification to boost robustness and prevent recurrence of assembly defects.
• Administered internal process audit, advancing audit score from 85% to 90% for FY-24-25 by implementing QMS compliance and reinforcing process discipline.