SURENDRAN S
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Business Manager
Learnbay
Bengaluru
11.2024 - Current
- Successfully managed a team of five Business Development Executives, achieving an average monthly renewal revenue of ₹20 lakhs.
- Created and implemented strategies to increase customer satisfaction and loyalty.
- Developed relationships with clients, business partners, and vendors to support strategic initiatives.
- Enhanced team productivity through training and goal alignment, resulting in sustained renewal targets.
Senior Business Development Associate
Byju's
Bengaluru
07.2021 - Current
- Developed and executing strategic sales plan to get a good customer for company
- Maintained 5+ Presale executive
- Identified and qualify new customer based on their requirement and get sale
- Managed customer relationships
- Worked closely with internal team to deliver business service with high level of customer satisfaction
- Assisted in achieving targeted revenues of 67 Lakh per annum from current and new customers
- Communicated between customer and mentor
- Acquired customer by upselling/ cross-selling products and qualify leads according to relevancy
Senior Business Development Executive
Learnbay
Bengaluru
08.2023 - 11.2024
- Teaching inside sales staff on effectively answering common customer concerns
- Keeping track of leads and sales
- Evaluating the performance of insider sales team periodically
- Recommending improvements to current sales practices and procedures needed and implementing
- Addressing all customer complaints and providing solutions
- Maintaining a team of 6+ Ism's to meet their monthly target of 12L per month
Education
Bachelor of Engineering - Mechanical Engineering
NPR College of Engineering And Technology
Dindigul01.2020
Class XII -
TVS Matriculation Higher Secondary School
Madurai01.2016
Class X -
TVS Matriculation Higher Secondary School
Madurai01.2014
Skills
- Sales
- Business Development
- Digital marketing
- Contract negotiation and closing tactics
- CRM management
- Business Service Management
- Proficiency in Campaign Development
- Business Relationship Management
- Sales Strategy
- Business planning
- Marketing
- Strategies of Marketing
- Business Process Improvement
- Cross-functional team leadership
- MS Excel & Word
Certification
- Digital Marketing Course, Udemy
- Best Performer in Data Science Domain, Learnbay 2024
- Highest achiever in Data Science Domain, Learnbay 2024
- Best Performer in UPSC campaign, Byju's
Languages
- Tamil, Native speaker
- Hindi, C2
- English, Highly proficient
Activities
- Attended One day workshop on Pneumatics - PSG College of Engineering and Technology
- Attended One day workshop in Thiyagarajar College of Engineering and Technology
- Overall Coordinator - The National Level, Technical Symposium
- Active Volunteer - National Service Scheme, NPR
- Active Member, Youth Red Cross
Timeline
Assistant Business Manager
Learnbay
11.2024 - Current
Senior Business Development Executive
Learnbay
08.2023 - 11.2024
Senior Business Development Associate
Byju's
07.2021 - Current
Bachelor of Engineering - Mechanical Engineering
NPR College of Engineering And Technology
Class XII -
TVS Matriculation Higher Secondary School
Class X -
TVS Matriculation Higher Secondary School
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