Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Head of Operation for Karnataka Circle
Bondada Engineering Limited
Bangalore
08.2023 - Current
Lead and manage diverse team of telecom professionals, ensuring optimal resource allocation, performance management, and professional development to achieve project objectives
Provide strategic direction for multiple telecom infrastructure projects, monitoring progress, managing budgets, and implementing quality control measures to ensure on-time and on-budget delivery
Review project statuses and milestones regularly
Ensure projects are on track, and take corrective actions if necessary to meet deadlines and quality standards
Act as primary client interface, maintaining strong client relationships through regular communication, project updates, and issue resolution to achieve high levels of client satisfaction
Implement best practices, safety protocols, and compliance measures to drive operational efficiency, mitigate risks, and maintain industry-standard quality in telecom infrastructure installations
Maintain regular communication with clients to provide project updates, address concerns, and ensure client satisfaction
Act as primary point of contact for client inquiries
Vendor Relations: Manage relationships with telecom equipment vendors, negotiate contracts, and ensure timely delivery of materials and equipment required for projects
Executed project milestones and deliverables
Lead and directed team of 12 technical professionals.
Project Manager
Apollo Towers Myanmar Limited
Yangon
07.2015 - 05.2021
Spearheaded to plan or direct installation, testing, operation, maintenance, or repair of facilities or equipment
Developed to manage project execution to ensure adherence to budget, schedule, and scope
Collaborated to support for EOL network equipment's migrations which include service migrations for all type of systems
Negotiated with project stakeholders or suppliers to obtain resources or materials
Led meetings to detail project milestones, brainstorm ideas and determine appropriate techniques to manage tasks
Authorized to submit project deliverables, ensuring adherence to quality standards
Developed and managed work breakdown structure (WBS) of information technology projects
Maintained inventory of telecommunications equipment for customer premises equipment (CPE), facilities, access networks and backbone networks
Inspected sites to determine physical configuration, such as device locations and conduit pathways
Implemented system renovation projects in collaboration with technical staff, engineering consultants, installers vendors
Handled 24x7 escalations from Operations team and provisioning team on Telecom network
Monitored and analyzed system performance, such as network traffic, security, capacity
Executed project milestones and deliverables.
Region Lead
MER Telecom (MER Group)
Yangon
12.2014 - 06.2015
Implemented change management and network restructuring strategies to address underperforming areas.
Managed profit and loss to decrease discrepancies and retain timely and under-budget project completion.
Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
Directed day-to-day work of 8 employees and motivated teams to exceed objectives.
Established and maintained operational standards for 6 locations across region.
Deployed, maintained and monitored telecommunication systems
Collaborated to test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems
Updated basic and integrated software in devices, network components and embedded systems.
Replaced existing antennas with new antennas as directed
Completed installation of all necessary transmission equipment components, including antennas or antenna mounts, surge arrestors, transmission lines, connectors, or tower-mounted amplifiers (TMAs)
Delivered expert setup of B Node systems and call management systems for 1750 workstations.
Managed calls during voice over Internet Protocol (VoIP) session for security and quality.
Coordinated and supported audit and on-site inspections, liaising with regulatory agencies for smooth execution.
Planned and delivered projects to spec, on time and meeting internal quality standards.