Summary
Overview
Work History
Education
Skills
Interests And Projects
Timeline
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Suresh Chandra Mishra

Suresh Chandra Mishra

Jamshedpur

Summary

As a TQM professional with the last 18 years of experience, and a core believer in Japanese Quality Management principles, with extensive experience in TBEM assessment, ISO 9001:2015 auditing, and project implementation, I have proven my ability to improve organizational quality performance. I aim to integrate structured methodologies and continuous improvement principles into teaching and research, aligning institutional goals with emerging industry standards, and societal needs.

Overview

34
34
years of professional experience

Work History

Head Total Quality Management

Tata Steel
Jamshedpur
01.2007 - Current
  • Responsibilities: Management of Business Assessment Process, Project implementation using CCPM, Driving Knowledge Management and Innovation Process, currently engaged as Head of Corporate Quality Assurance.
  • Key Roles in TQM: Training in the Tata Management Development Centre, facilitation, conducting assessments, and audits.
  • Experienced Assessor: Tata Business Excellence Model, ISO 9001: 2015 Internal Auditor.
  • In-depth experience in driving the Deming Examination program in an integrated steel plant.

Sr Officer Flat Product Technology Group

Tata Steel
Jamshedpur
04.2000 - 12.2006
  • Key Activities: Quality management, product development, customer complaint management, data warehousing, and data mining.

Technical Assistant to GM Flat Products

Tata Steel
01.1999 - 01.2001
  • Assist in the analysis and decision of management input.
  • Preparation of the management report and notes.
  • Management of programs for workshops, reward and recognition programs, and leadership engagement for focus group discussions.

Junior Engineer, Plant Maintenance (Electrical, Electronics, and Communication) in Hot Strip Mill

Tata Steel
01.1992 - 01.1999
  • Commissioning of Hot Strip Mill of Tata Steel.
  • Managment of maintenance activities of ElectricaI, Electronic and instrumentation function
  • Carrying out improvement activities for plant performance enhancement

Education

PhD Program in Progress -

KIIT University
Bhubaneswar
08.2025

MBA - Operation Management

IGNOU
New Delhi
01.2004

Degree in Electronics & Communication -

Institute of Engineers
New Delhi
01.1997

Diploma in Electronics & Telecommunication -

SCTE
Odisha
01.1988

HSC Exam -

BSE Odisha
PB Highschool, Patra Pada, Bhubaneswar
01.1983

+2 Science -

BJB College
Bhubaneswar

Skills

  • Training on special instruments at SMS Germany for HSM Tata Steel
  • TBEM assessor
  • ISO 9001:2015 auditor
  • GB training
  • TQM for 21st-century training

Leadership, Quality management and Assessment are key areas to create business impact

Interests And Projects

  • Drive TQM deployment in any organization
  • Deming Examination for Tata Steel
  • PM's Trophy Assessment for Best Integrated Steel Plant for Tata Steel
  • Implementation of CCPM in multiple areas
  • Design and implementation of MD Diagnosis Process in Tata Steel

Timeline

Head Total Quality Management

Tata Steel
01.2007 - Current

Sr Officer Flat Product Technology Group

Tata Steel
04.2000 - 12.2006

Technical Assistant to GM Flat Products

Tata Steel
01.1999 - 01.2001

Junior Engineer, Plant Maintenance (Electrical, Electronics, and Communication) in Hot Strip Mill

Tata Steel
01.1992 - 01.1999

PhD Program in Progress -

KIIT University

MBA - Operation Management

IGNOU

Degree in Electronics & Communication -

Institute of Engineers

Diploma in Electronics & Telecommunication -

SCTE

HSC Exam -

BSE Odisha

+2 Science -

BJB College

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Suresh Chandra Mishra