Experienced and dynamic Technical Infrastructure Manager with over 15 years of progressive leadership experience in designing, implementing, and managing complex IT infrastructure solutions. Proficient in leading cross-functional teams, optimizing operations, and ensuring the reliability, security, and scalability of enterprise-level infrastructure environments. Proven track record of delivering innovative solutions aligned with organizational objectives. Excellent leadership, communication, and problem-solving skills.
Overview
17
17
years of professional experience
4
4
Certifications
Work History
Manager, Technology Infrastructure
Invesco India Private Limited
08.2014 - Current
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Lead a team of infrastructure engineers responsible for designing, implementing, and managing the organization's Technology workplace infrastructure.
Oversaw the migration of on-premises infrastructure to Azure and AWS cloud-based solutions, resulting in cost savings and improved scalability.
Implemented network segmentation through Illumio and access control measures(NAC)to enhance security posture and compliance with industry regulations.
Managed multiple vendor relationships and negotiated contracts to ensure optimal service levels and cost efficiency.
Developed and maintained Workplace disaster recovery and business continuity plans to minimize downtime and mitigate risks.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Conducted regular performance monitoring and capacity planning to optimize resource utilization and ensure scalability.
Collaborated with cross-functional teams to define technical requirements and align infrastructure projects with business goals.
Provided technical leadership and mentorship to team members, fostering a culture of innovation and continuous improvement.
Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Cross-trained existing employees to maximize team agility and performance.
Senior Engineer
Invesco India Private Limited
11.2011 - 07.2014
Accelerated implementation of Security update patch cycle by employing Lean methodologies and fostering a collaborative work environment.
Enhanced system reliability by conducting thorough root cause analyses and implementing corrective actions to prevent future issues.
Collaborated with stakeholders to define project requirements, establish goals, and develop actionable strategies for success.
Spearheaded continuous improvement initiatives to drive innovation and operational excellence across all aspects of engineering functions.
Engineer
TechiePoint
12.2006 - 10.2011
Improved security measures by conducting vulnerability assessments and applying necessary patches.
Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
Ensured optimal system availability by managing backup schedules and verifying successful completion of backups regularly.