Suresh Gk

• Interpreted data and made recommendations from findings.

• Conducting extensive web research to gather data on products, competitors, and target markets

• Helped the team accomplish the ad hoc projects as per ICP on time.

• Research and found data points from DTC websites which helped clients to increase their customer base

• Supported timely delivery for custom delivery projects and building DTC database.

• Wrote SQL query to fetch data from the existing database

• Collaborating with cross-functional teams to understand business needs and support their data-driven decision-making processes.

• Staying up-to-date with industry trends, technologies, and best practices to continually improve research methodologies and processes.

• Adhering to project timelines and delivering high-quality work products that meet or exceed customer expectations.

• As a Retail Process Associate, we work on monitoring prices on competitor websites to make our organization competitive.

• Responsible for identifying products in a continuous audit process, monitoring pricing metrics, and auditing pricing parameters.

• Successfully searched for and identified products for the new product information sheets, in accordance with SOW and guidelines, using different search methods such as Title, MPN, UPC or Model no.

• The tasks handled have a direct impact on customer buying decisions and online user experience. I am expected to maintain 99% accuracy.

• Achieved process goals through the ability to work at all levels with an eye for detail in a fast-paced, multi-tasked, dynamic team environment,

managed to complete the pricing tasks with an accuracy rate of 98%. • • Assisted with day-to-day operations, working efficiently and productively with all team members.

• Proved successful working within tight deadlines and a fast-paced environment.

• Uploaded data into database using internal software

• Introduced a change in the process flow, improving productivity by 90%.

• As an Individual contributor I handled the sub-process where 100% quality and TAT are expected

• Completed 100% of the tasks on time, and met service level agreements by following the standard operating procedures, which resulted in a customer satisfaction rating of 98%

• Helped team meet regulatory requirements by coordinating documentation and using macros, special formulas and other actions to produce reliable and consistent data, resulting in a 100% pass rate on all audits

• Used Software to enter data into the project database and provided updates on Timeframe

• As Senior Research Analyst, assigned and oversaw the completion of research tasks, providing knowledge transfer to colleagues

• Multi-tasked whenever the requirement arises to support the main process