Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Suresh J

Site Reliability Engineer
Chennai

Summary

Senior Site Reliability Engineer with 9+ years of experience excelling in observability, monitoring, and alerting within the banking domain. Skilled in implementing Prometheus and Grafana for real-time system insights, alongside configuring Alertmanager for prompt incident response. Proficient in automating monitoring tools with Ansible and Python, and adept at collaborating with product teams to develop customized Kibana dashboards. Demonstrated ability to proactively enhance monitoring and alerting practices, optimizing infrastructure resilience and scalability. With a strong foundation in SLI, SLO, and the Software Development Life Cycle, bringing a deep understanding of system automation tools and a track record of ensuring system reliability and performance.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Senior Site Reliability Engineer

Altimetrik India Pvt Ltd
5 2022 - Current
  • Monitoring and alerting setup: Implemented Prometheus for metrics and Grafana for dashboards, providing real-time insights into system health, tailored to on-premises environments
  • Alert management: Configured Alertmanager for SLIs and thresholds, ensuring alerts are sent to ServiceNow, PagerDuty, Teams, and email for prompt incident response
  • Tool maintenance: : Upgraded and maintained monitoring tools using Ansible playbooks for automation. Report automations using Python and Shell scripting. Proficient in Linux, leveraging command-line tools for efficient system management.
  • Business dashboards: Worked with Product teams to build and customize Kibana dashboards, delivering actionable insights to stakeholders
  • Continuous improvement: Proactively improved monitoring and alerting practices, ensuring infrastructure is resilient, scalable, and aligned with business goals.

Senior Associate Engineer

RCH Service India Private Limited
05.2021 - 04.2022
  • Created and executed test cases for new monitoring features and systems
  • Worked with development and business teams to integrate monitoring solutions
  • Provided technical support for monitoring and alerting systems
  • Adapted to new changes in an Agile environment and tested them
  • Automated testing using Python for system health and alert functionality.
  • Conducted end-to-end tests and managed test environments for monitoring tools
  • Prepared defect and test summary reports
  • Performed regression, user acceptance, and integration testing.

Data Analyst

NCR Corporation India Pvt. Ltd
11.2015 - 05.2021
  • Build Python applications for data analysis and reporting
  • Automate reporting and ad-hoc data requests using Enterprise Data Warehouse and Business Objects
  • Analyze performance, update data sets, and manage dashboards
  • Implement processes to enhance testing accuracy and develop ETL pipeline to pull data
  • Address ad-hoc analysis, identify issues, and support standard processes
  • Provide decision support and materials for Monthly Business Reviews
  • Strong analytical skills with experience in Power Query.

Software Developer

Adappt Mobile Cloud Applications pvt ltd
06.2015 - 11.2015
  • Involved in developing web based applications using Angular JS
  • Developed test case and created test automation scripts using Protractor for web based applications.

Junior Software Developer / Web Designer

Codenary Inc.
01.2015 - 06.2015

Education

Master of Computer Applications (MCA) -

Pondicherry Engineering College
09.2011 - 05.2014

Bachelor of Computer Applications (BCA) - undefined

Sri Aravindar Arts and Science College
09.2008 - 05.2011

Skills

Prometheus

Grafana

Alertmanager

Kibana

Ansible

Python

AWS

Kubernetes

Docker

Jenkins

Linux

Languages

English
Hindi
Tamil

Timeline

Senior Associate Engineer

RCH Service India Private Limited
05.2021 - 04.2022

Data Analyst

NCR Corporation India Pvt. Ltd
11.2015 - 05.2021

Software Developer

Adappt Mobile Cloud Applications pvt ltd
06.2015 - 11.2015

Junior Software Developer / Web Designer

Codenary Inc.
01.2015 - 06.2015

Master of Computer Applications (MCA) -

Pondicherry Engineering College
09.2011 - 05.2014

Bachelor of Computer Applications (BCA) - undefined

Sri Aravindar Arts and Science College
09.2008 - 05.2011

Senior Site Reliability Engineer

Altimetrik India Pvt Ltd
5 2022 - Current

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