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Results-driven Housekeeping Manager with extensive experience in hotel operations, seeking a Director of Housekeeping position. Skilled in leading large housekeeping teams, overseeing daily operations, and maintaining high cleanliness standards across properties ranging from 100 to 1,300+ rooms. Adept at budget management, staff training, inventory control, and guest satisfaction initiatives. Proven ability to implement efficiency improvements, enhance cleanliness scores, and uphold brand standards for top hospitality brands, including Marriott, Wyndham, Sheraton, and IHG. Committed to delivering exceptional service, ensuring compliance with OSHA regulations and hotel safety protocols, and fostering a productive, motivated housekeeping team.

Experienced Customer Service Advisor seeks a challenging position where I can leverage my extensive skills in customer service, conflict resolution, and critical thinking to provide exceptional support to clients and contribute to overall business success. With a proven track record of delivering outstanding customer experiences, I am dedicated to ensuring customer satisfaction through effective communication, problem-solving, and a client-centric approach. My ability to handle complex customer inquiries and resolve conflicts in a calm and professional manner has consistently resulted in positive outcomes, increased customer loyalty, and improved customer retention rates. As a detail-oriented individual, I possess a strong aptitude for analyzing situations, assessing needs, and identifying appropriate solutions. Utilizing my exceptional critical thinking skills, I have successfully provided immediate resolutions to customer concerns, while meticulously addressing underlying issues to prevent future escalations. In addition to my strong interpersonal skills, I am adept at utilizing various customer service tools and technologies, including CRM systems, knowledge bases, and call center software. My proficiency in leveraging these resources allows me to efficiently manage customer inquiries, maintain accurate records, and provide timely and accurate information to clients. Moreover, my exceptional organizational skills enable me to effectively prioritize tasks, manage high call volumes, and remain composed in fast-paced and demanding environments. I thrive in collaborative team settings, fostering positive relationships with colleagues and contributing to a harmonious work culture. I am confident that my years of experience in customer service, coupled with my passion for exceeding customer expectations, make me an ideal candidate for any team seeking to provide exceptional customer support. I am excited about the opportunity to utilize my skills and knowledge to contribute to the success of your organization.


  Dairy Technologist with 14 years of extensive experience in OPERATIONS in Dairy & Food industry.
  Lead multiple projects for Successful Commercial Transition of Ice cream, Snacks, Pouch Curd, Stirred yoghurt, Paneer, Ghee, Chapati, Bread etc.
  Successfully completed multiple projects related to cost optimization in Dairy operation by utility optimization, process optimization, Process mapping & validation.
  Experienced in Production & QA/QC Activities under FSSC22000, GMP, GHP, GLP, TQM, FSSAI, AGMARK and ISO 22000 certification conditions.
  Exposure and experience of Conducting 150+ food safety audits and auditees in 100+ customer audits/Regulatory & statutory audits.
  8+ Years of Managerial experience, 5 Years of experience in handling third party facturing. Smooth functioning of plant lab and operational activities i.e. CIP/FSMS/Monitoring/Verification/Calibration/validation/RM PM approval etc.


Accomplished Lead Production Associate at Tesla, adept at driving process improvements and leading teams to exceed production targets. Expert in assembly line management and skilled in fostering a culture of safety and efficiency. Achieved significant waste reduction, demonstrating strong problem-solving abilities and a commitment to quality and innovation.

SURESH KUMAR

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Head Quality Assurance

Head Quality Assurance

Assistant General Manager

Head, Quality Assurance and Customer Care

Manager, Quality Assurance

Sr. Executive Quality Assurance

Sr. Quality Assurance Executive for outsourcing

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Bachelor of Arts - Accounts

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Head Quality Assurance

Head Quality Assurance

Assistant General Manager

Head, Quality Assurance and Customer Care

Manager, Quality Assurance

Sr. Executive Quality Assurance

Sr. Quality Assurance Executive for outsourcing

Bachelor of Arts - Accounts

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