Suresh Kumar BL
Bangalore
Summary
PMP certified Project Manager, Business Analyst and Operations transformation Lead with more than 20 years of experience in Change Management & Investment Banking Operations
Overview
25
25
years of professional experience
1
1
Certification
Work History
Delivery Manager
Société Générale Global Solution Centre Pvt. Ltd.
Bangalore
10.2023 - Current
- Managed delivery schedules to optimise resource allocation and project outcomes, adhering to strict timelines.
- Managed stakeholder expectations through regular updates and strategic communications, building trust and confidence.
- Managed end-to-end service delivery processes, improving operational efficiency and customer satisfaction levels.
- Managed cross-functional teams to deliver project outcomes within agreed timelines and budgets.
- Led user acceptance testing to validate functionality and performance against business requirements.
- Collaborated with IT specialists to design and refine system specifications for business applications.
- Monitored key performance indicators to track progress against strategic goals and objectives.
- Applied project management principles to ensure timely delivery of business solutions.
- Implemented Scrum practices across departments, significantly increasing inter-team communication.
- Organised and led Scrum of Scrums meetings to address dependencies and coordinate with multiple teams.
- Facilitated daily stand-ups, sprint planning, reviews, and retrospectives to optimise team workflow.
- Worked closely with Product Owners to refine backlogs and define sprint goals for project alignment.
- Monitored sprint progress through burn-down charts, adjusting strategies to meet deadlines.
- Coached team members in Agile methodologies, promoting continuous improvement in practices.
- Prepared and presented reports on team performance and project status to senior management.
AVP/ Service Delivery Ops Associate Manager
Accenture
Bangalore
07.2020 - 10.2023
- AVP - Ops transformation Lead on Keystone Project Migrating trade settlement process from Legacy to Target Platform
- Responsible for Delivery of Operations Readiness including SOPs, Controls & Workarounds, Business Acceptance testing, Migration support, Post go live support
- Represent Ops Transformation Team in Delivery committee (Delco), Client governance, Internal Ops alignment, Sprint planning, Migration Go/No-go meetings and contribute for decisions and actions
- Develop the integrated project plan, resource plan, risk and issue log (with contingency plan), performing quality gates and related project management artifacts, make sure no High-Risk points are raised against delivery
- Validation of migration scope, testing scenarios, results, Evidence, workarounds, SOPs, exceptions and provide Sign offs, ensure commitments are achieved within agreed time, cost, and quality parameters for successful go-live of projects
- Liaison with multiple business groups and stakeholders to provide them with status reports on ongoing deliverables and gain consensus on the way forward as well as reporting on project financials to sponsors and appropriate stakeholders
- Effectively led team during 13 migrations in my tenure with Accenture
- Significantly contributed for developing strong team of 24 members within 2 years with exceptional people management, training, process knowledge and necessary leadership skills
- Have conducted various trainings, capability development sessions on Change management principles and Process related topics to CL 9s in the team
- Accenture is Leading business solution provider
Associate - Senior Business Analyst
DBOI GS Private Limited (Deutsche Bank)
Bangalore
01.2014 - 07.2020
- Perform Role of Scrum Master and manage sprints as per Agile Methodology
- Managing scope to ensure commitments are achieved within agreed on time, cost, and quality parameters
- Conducting high level business analysis involving complex business requirements and processes
- Prepare and review project deliverables like Project Charter, Sprint Backlogs, project plans, BRDs, KSDs, Traceability and all other artifacts required under a typical SDLC following either waterfall or agile (Scrum) methodology
- Checking and supervising UAT, validation of testing results & ensuring successful go-live of projects relating to Equities
- Supervising and mentoring team members with their work
- Effectively led teams of different sizes (5 to 15), including direct people management responsibilities
- Project Manager & Senior Business analyst on Robotics Process Automation projects for Client Lifecycle Management department
Associate Manager
Scope International Private Limited
Chennai
07.2011 - 12.2013
- Led Testing and Production Support team of 8 for managing specific assignments given by Central Operations Team, Singapore
- Formulated detailed work plans, project schedules, estimates and resource plans
- Managed all phases of UAT including initiation, planning, execution, implementation and post-implementation activities
- Core member of Center of Excellence Team and led business change management for APAC & Emerging markets
Team Manager
DBOI GS Private Limited.
Bangalore
05.2006 - 12.2010
- Managed performance appraisals for 12 team members
- Managed Cancel, Corrections, Booking of Equity, Fixed Income, FX & Resolved Trades in Reject Queues, Realignments, Reports, Issue Bookings and Direct Order Booking
- Administered the DBSI - US International team for New York Equities Operations for settlements covering pre-matching fails management for Vanilla and Far East markets
- Serve as a Subject Matter Expert on different aspects of equities back office operations
- Team Manager for DB Frankfurt - Interface Management and Settlements Team
Process Associate
Affiliated Computer Services India Pvt. Ltd.
02.2005 - 05.2006
Accounts Manager
Trinity Heart Foundation Pvt. Ltd
08.2002 - 02.2005
Accounts Executive
Big Bazaar (Division of Pantaloon Retail (I) Limited)
11.2000 - 08.2002
Education
Master of Arts - Kannada Literature
Kuvempu University
Karnataka12.2014
Bcom - Business Studies, Financial Accounting, Statistics
V.V.Puram College of Arts and Commerce
Bangalore10.2000
Skills
- Investment Banking
- Operations
- Project Management (PMP)
- Operations Transformation
- People Management
- Business analysis
- User Acceptance Testing
Certification
- Project Management Professional (PMP), 2020-01-01, Present
- Six Sigma Green Belt, 2009-12-01
Languages
English
Kannada
Hindi
Hobbies and Interests
- Reading & Writing
- Chess
- Music
- Cricket
- Perfume Collection
Timeline
Delivery Manager
Société Générale Global Solution Centre Pvt. Ltd.
10.2023 - Current
AVP/ Service Delivery Ops Associate Manager
Accenture
07.2020 - 10.2023
Associate - Senior Business Analyst
DBOI GS Private Limited (Deutsche Bank)
01.2014 - 07.2020
Associate Manager
Scope International Private Limited
07.2011 - 12.2013
Team Manager
DBOI GS Private Limited.
05.2006 - 12.2010
Process Associate
Affiliated Computer Services India Pvt. Ltd.
02.2005 - 05.2006
Accounts Manager
Trinity Heart Foundation Pvt. Ltd
08.2002 - 02.2005
Accounts Executive
Big Bazaar (Division of Pantaloon Retail (I) Limited)
11.2000 - 08.2002
Master of Arts - Kannada Literature
Kuvempu University
Bcom - Business Studies, Financial Accounting, Statistics
V.V.Puram College of Arts and Commerce